Operations Coordinator

Job Title : Operations Coordinator

Department : Technical Services Business Support, Facilities Support - B2

Reports To : Compliance Manager

Objective: The Operations Coordinator supports the daily activities of technicians by utilization of Corrigo and applications to maintain appropriate levels of performance. This will include running reports, ordering replacement equipment as needed, and compliance issues.

Responsibilities include:

• Assist with regional recruiting.
• Maintain New Hire Tracker.
• On-board new hires: obtain information and forms from new hires, communicate new hire information internally; update Corrigo; fleet & support; order p-card, uniforms, badge, tools, supplies, et.al.
• Process exiting employees: Samba (MVR program), Abukai, Corrigo systems; fleet, p-card cancellation, PTO/TBT trackers, employee directory, etc.
• On-going updates of systems and records (Corrigo, employee directory, fleet program, Abukai, SAMBA, etc.)
• Order and manage replacement badges, uniforms, fleet insurance cards, fuel cards, registration renewals and transfers, etc.
• Review and provide SAMBA (MVR) report periodically to operations managers.
• Update PTO tracker for region, as requested.
• Craft “Special Recognition” honors in MTS SharePoint for employees in assigned region(s).
• Assist with work order updates/status, and billing in certain client specific Corrigo instances.
• Update fleet program website with assigned driver information.
• Order office supplies from appropriate/authorized supply vendor for technicians and others, as needed.
• Toolbox Talks Tracking.
• Refrigerant Log Tracking.
• Assist with p-card reconciliations and missing receipts.
• Attend meetings all meetings with cameras on as required.
• Ad hoc and on-going support to manager and operations technicians, managers, leadership and other MTS support teams.
• Act as the admin POC for designed accounts regarding work order updates, invoicing issues, etc.
• Assist and back-up support to others on the OC Team.
• Special projects/other duties as assigned (for example, but not limited to, payroll, uniform management, SharePoint, Corrigo operational and financial support, Abukai, etc.)

Qualifications:

• Education, minimum of High School diploma.
• Minimum of 3 years current data entry experience.
• Strong customer service skills, internal and external to organization.
• The ideal candidate must possess knowledge of Microsoft Office Suite, Word, Excel, and PowerPoint.
• Must be able to take responsibility for various projects with an attention to detail and prioritize workload to meet critical deadlines.
• Excellent oral and written communication skills are essential for success in this position.
• Candidate must exhibit the following qualities: Professionalism, Confidentiality and Discretion.
• Must have a home office with high-speed internet access.