Property Manager

Communication and Leadership:

• Effectively and regularly communicate with the General Manager and/or Regional Leadership on significant operating issues at the building, including client or tenant concerns.

Budgeting and Financial Management:

• Assist in the preparation of the annual budget and associated documentation, such as explanatory notes.
• Review financial statements and reports for the property, including occupancy rates and lease expiration dates.
• Analyze financial statements to project future financial positions and budget requirements.
• Prepare and review financial reports for clients on a monthly, quarterly, and annual basis, complying with the requirements in the management services agreement.

Property Inspections and Enhancements:

• Inspect properties and equipment to assess the extent of service and equipment required.
• Recommend, justify, develop, and coordinate projects aimed at enhancing the value of the buildings.
• Work with the Engineering and maintenance team to facilitate maintenance, repairs, or renovations. Obtain bids from outside contractors following client and JLL guidelines.
• Manage construction projects, such as tenant improvements, restroom renovations, and major repair and maintenance projects. Review construction specifications or plans, seeking advice from relevant stakeholders.

Lease Administration and Tenant Relations:

• Support the Brokerage Team in the review of lease proposals and lease language.
• Manage the lease administration process, from reviewing lease proposals to coordinating tenant construction and preparing lease abstracts.
• Maintain an intimate knowledge of lease agreements, ensuring compliance from an accounting and operations standpoint.
• Act as the primary or secondary contact for tenants regarding tenant service requests. Proactively meet with tenant representatives on a scheduled basis.

Financial Management and Contracting:

• Work with Client Accounting Services to manage the accounting process and direct on-site bookkeeping functions and the collection process.
• Review account aging reports to assess collection status and outstanding balances. Evaluate current collection policies and procedures.
• Submit tenant accounts to attorneys or agencies for collection with client approval. Assist with tenant evictions in compliance with court orders and instructions from specified attorneys and clients.
• Prepare adjustments to the tenant billing process, demonstrating a strong understanding of CPI increases, CAM reconciliations, escalations, recoveries, special charges, etc.
• Competitively bid and prepare all service contracts to ensure high-quality and cost-effective services. Analyze contract bids, submit bids and recommendations, and execute standard form contract agreements. Act as the primary contact for service contractors and vendors.

Team Communication:

• Regularly communicate with the property team, providing necessary support and information to this primary tenant contact.

ADDITIONAL DUTIES and RESPONSIBILITIES:

• Inspect all properties on a regular basis to ensure that building operations are conducted according to JLL standards and procedures.
• Establish, communicate, and manage the tenant move-in/move-out process to minimize disruption to established tenants.
• Ensure that appropriate insurance requirements are in place for all properties.