Site Housekeeping Supervisor

ESSENTIAL FUNCTIONS

• Upon arrival at site, perform general site inspection. Initiate procedures to resolve any noted issues.
• Check Maintenance Log for any outstanding issues from previous shifts.
• Based on the watch activity, determine course of action. Prioritize the task based on the other critical items outstanding and direct personnel accordingly.
• Develop standard operations plan for housekeeping, using task sheets provided as part of the RFP.
• Meet with the Facility Manager and Facility Team to discuss outstanding projects as appropriate.
• Maintain site to standards that will meet and/or exceed the JLL/Client Maintenance standards.
• Manage Team including tracking attendance, inputting payroll, scheduling overtime and balancing hours between shifts. Hold weekly staff meetings to review site developments.
• Develop and maintain inventory control system.
• Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity in operations. Work closely with the Senior Facility Manager, BPM and FMR assigned to the site.
• Oversee training of team members to ensure compliance with JLL and client requirements. Training objectives should include increasing efficiency, increasing customer satisfaction and improving site safety.
• Work closely with other managers to assist in any operational issues.
• Provide relief coverage to operations team for training and vacations as needed.
• Provide weekly site status reports to BPM in the form of action items.
• Ensure compliance with JLL and client audit standards.

EXPERIENCE

• Minimum 3 years of industry experience in either the corporate environment, third party service provider, or as a consultant.

KNOWLEDGE, SKILLS, AND ABILITIES

• Experience managing a union workforce
• Strong organizational, written and verbal communication skills.
• Strong interpersonal and supervisory skills.