What are the responsibilities and job description for the Retention Specialist position at US Automotive Protection Services?
About the Role :
We are seeking a Retention Specialist to join our team at US Automotive Protection Services in Wentzville, MO. This role involves working with existing customers to ensure their satisfaction and continued business with our company.
Responsibilities :
- Manage and maintain relationships with existing customers
- Identify customer needs and recommend appropriate products or services
- Address customer concerns and provide solutions to ensure satisfaction
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and negotiation abilities
Requirements :
About Us :
We strive to be the top company in the motor vehicle service contract industry and that takes dedicated employees to work alongside.
Salary : $60,000 - $100,000