Branch and Small Business Platforms and Capabilities - Project Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Robust platforms and capabilities are foundational as a driving force in modern sales, empowering high-performing companies to achieve better results and drive growth. By empowering bankers with best-in-class tools (operational offerings, technology and digital capabilities), this team member will work to streamline processes, enhance productivity, and deliver exceptional customer experiences. This aligns to the Branch and Small Business Banking priority to modernize by specifically “leveraging innovative digital tools and resources.”

Essential Functions

• Manage technology and operations projects impacting frontline colleagues from inception to post implementation including overseeing new and existing tools & equipment, along with performance metrics / monitoring.
• Champion continuous improvement by providing recommendations to streamline workflows for customer-facing roles and synthesizing field feedback into actionable solutions.
• Be the voice of the field and represent Branch and Small Business Banking with numerous partners across the organization.
• Organize presentations, status reports, and executive briefings that summarize complex projects into easily digestible insights and action items.
• Drive innovation and out of the box thinking by leading pilots, experiments, and iterative improvements that allow teams to quickly adapt to emerging opportunities and challenges.

Basic Qualifications

Preferred Skills / Experience

Benefits :

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.

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