What are the responsibilities and job description for the RECEPTIONIST (BLUE ANGEL PARK) position at US Commander, Navy Installations?
Duties
- Incumbent is responsible for the efficient operation of the reservation and information desk during all shifts and the promotion of good customer relations at all times.
- Provides work assignments and instructions to subordinate personnel assigned to the activity.
- Reviews the schedule of functions taking place, to include daily, weekly, and monthly requirements to assure proper utilization of assets available to the activity.
- Performs a variety of tasks related to stocking merchandise for selection by customer or in a stockroom. Required to observe and project the amount of merchandise needed to maintain stock levels. Typically this includes refilling stock on shelves and display counters. marking proper selling price on a variety of different kinds and sizes of items, completing inventories by counting stock on hand. Responsible for end of month inventory activity reports.
- Arranges and confirms pavilion reservations where applicable. Registers, assigns, and maintains dry storage berthing contracts and billings as well as scheduling pavilion rental reservations for special events
- Answers questions pertaining to pavilion reservations, on park facilities, or various activities available in the area.
- Maintains daily, monthly, and up to date data base of all berthing contacts and transient patrons assigned to all pavilion and dry storage spaces. Maintains daily, up to date reservation and usage logs of patrons renting pavilion and rental boats and equipment. Maintains daily, up to date reservation and usage lots, or contract forms for all gear rental items.
- Maintains daily, up to date reservations for all requests for future pavilion rentals and boating classes.
- Enters daily registrations, money transactions, and related data into RECTRAC point of sales computer program.
- Collects fees and issues receipts for pavilion rental facilities, boating related equipment rentals and resale items during assigned shift.
- Keeps current records and prepares reports pertaining to the daily and ongoing operation of the activity. Maintains and safe guards change funds assigned, daily cash receipts for rentals and dry storage berthing, and resale items. Makes daily deposits at the end of assigned shift.
- Ensures assigned spaces and gear issue equipment is kept clean and in good operational condition.
- Keeps housekeeping records of pavilion rental room, customer complaint log of rental boat discrepancies, and related equipment. Passes this information onto the maintenance staff for immediate action.
- Maintains sub-custody of all property and equipment assigned to the desk clerk operation.
- Performs other related duties as assigned.
Requirements
Conditions of Employment
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must have a high school diploma or equivalent.
- Must meet federal suitability requirements including successful completion of background investigation.
- Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
Qualifications
- Must have a minimum of high school education.
- Must have general knowledge of clerical work, operation of a cash register, adding machine, computers, resale procedures, inventory control and NAF policies as they relate to cash handling and safe guarding of funds.
- Incumbent must be able to operate a cash register and computer systems.
- Must have a general working knowledge of Marina operations to include dry storage berthing, sailboat, and related gear rentals.
- Must have the ability to establish and maintain effective working relationship with subordinates, officials, campground and boating patrons.
- Must have a pleasing personality as incumbent will meet the public in the performance of duties.
- Must have the ability to effectively communicate both orally, and in writing.
Education
A high school diploma or GED is required.
Additional information
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:
- Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
- Stability of Federal Civilian Service
- People with passion for doing work that matters
- Quality of Work Life Balance
Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
This announcement may be used to fill additional vacancies within 90 days of closing date.
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL_CNIC_NAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.
This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement. Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
- Resume-Include name and contact information as well as two (2) references along with their name and contact information.
- Proof of education if applicable to position requirements.
WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST:-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.
2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions. To claim this preference, you MUST:-Submit sponsor's PCS orders to installation you are applying for; AND-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.
3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates. To claim Veteran's preference, you MUST:-Submit a copy of your DD-214 (member 4 copy); AND-Submit completed SF15 from the Veterans Administration (VA); AND-Submit any other supporting documentation (disability, official statements, proof of service, etc.)To claim Gold Star Veteran's preference, you MUST:-Submit completed SF-15 from the Veterans Administration (VA); AND -Submit a legible copy of DD-1300; AND-Submit any other supporting documentation (official statements, document of service, court decree, etc.**Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.
Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.
It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.
Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.
Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.
Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.The complete application package must be submitted by 11:59 PM (EST) on 05/07/2024 to receive consideration.To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12396786It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Agency contact information
Kimberly Hicks
Email
kimberly.a.hicks26.naf@us.navy.mil
Address
NAS Pensacola
450 Radford Blvd Bldg 4143
Pensacola, FL 32508
USNext steps
All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
- Resume-Include name and contact information as well as two (2) references along with their name and contact information.
- Proof of education if applicable to position requirements.
WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST:-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.
2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions. To claim this preference, you MUST:-Submit sponsor's PCS orders to installation you are applying for; AND-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.
3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates. To claim Veteran's preference, you MUST:-Submit a copy of your DD-214 (member 4 copy); AND-Submit completed SF15 from the Veterans Administration (VA); AND-Submit any other supporting documentation (disability, official statements, proof of service, etc.)To claim Gold Star Veteran's preference, you MUST:-Submit completed SF-15 from the Veterans Administration (VA); AND -Submit a legible copy of DD-1300; AND-Submit any other supporting documentation (official statements, document of service, court decree, etc.**Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
