What are the responsibilities and job description for the US Company is hiring: Director, Audience-Centric Engagement in Washington position at US Company?
SUMMARY
The Stewardship team at USA for UNHCR focuses on providing fundraisers with resources to secure new and manage existing partners and donors, ensuring impactful and long-term donor engagement.
The Director of Audience-Centric Engagement is responsible for leading and executing targeted fundraising strategies designed to engage and inspire specific, high-priority audience segments, such as women, faith-based communities, emergency supporters, and other affinity groups. This role focuses on developing and implementing tailored campaigns, initiatives, and messages that resonate deeply with these audiences, leveraging data, insights, and relationships to grow sustainable support for the organization’s mission.
The ideal candidate will have experience understanding the unique interests of diverse groups and will lead efforts to foster deep, long-lasting connections with these communities to support the organization's mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Design and implement innovative, audience-specific fundraising strategies to maximize donor engagement, revenue growth, and retention. This includes tailoring campaigns to reflect the unique motivations and preferences of key segments like women, faith-based supporters, and emergency donors.
- Work closely with private philanthropy, partnerships, direct response, and communications teams to ensure campaigns are cohesive and integrated across all channels.
- Develop culturally relevant, emotionally resonant messaging and appeals tailored to each audience segment, ensuring alignment with the organization’s mission and brand.
- Use market research, donor segmentation, and behavioral analytics to refine engagement strategies and identify emerging opportunities.
- Develop and execute messaging and assets for a year-long donor engagement calendar across the Development team.
- Partner with internal teams to design impactful events and webinars that foster connection and loyalty among donor segments.
- Track, monitor, and analyze key performance metrics for audience-specific campaigns, providing actionable recommendations to enhance results.
- Manage and develop a small team, fostering collaboration, innovation, and accountability while ensuring team members have the resources and support needed to excel.
- Other duties as assigned.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and / or EXPERIENCE
WORK LOCATION
Hybrid Washington, DC May also involve travel to some locations within the company’s region of operations and select donor locations.
COMPENSATION
160,177 – 174,739
DISABILITY SPECIFICATIONS
USA for UNHCR will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
USA for UNHCR is an Equal Opportunity Employer. Refugees and all other protected classes are encouraged to apply.
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Salary : $160,177 - $174,739