Case Management Administrator

Salary : $60,613.00 - $118,112.00 Annually

Location : Phoenix, AZ

Job Type : Full-Time

Job Number : 25-11

Department : Clerk's Office

Division : Phoenix Division

Opening Date : 11 / 18 / 2024

Introduction and Representative Duties

Preference given to applications received by December 6, 2024

POSITION OVERVIEW

The United States District Court for the District of Arizona is accepting applications from qualified candidates for a full-time Case Management Administrator. The Case Management Administrator reports directly to the Chief Deputy Clerk and is primarily responsible for the duties and personnel in the Customer Service and Case Processing Units.

The incumbent performs supervisory work related to the full range of court operational duties and will be responsible to assist in the formulation, implementation, and assessment of intake and customer service policies, as well as other operational practices and procedures. The incumbent will provide leadership and direction in various capacities, including but not limited to document receiving, docketing, filing counter customer service, quality assurance, workload distribution, project management and employee development. This position involves the application of district specific technical knowledge related to the work being supervised, and professional or supervisory skills related to leading a team of employees to accomplish the work.

REPRESENTATIVE DUTIES

• Supervises subordinate staff. Monitors and reviews the work of subordinate staff ensuring the work is accomplished within established performance standards and timelines.
• Analyzes current operating procedures, best practices from other districts, rules and requirements, and stakeholder interests in order to recommend process improvement initiatives to the Chief Deputy Clerk.
• Acts as subject matter expert regarding document receiving, filing, and docketing; case opening; correspondence review and response; customer inquiries and service; operational rules and procedures; records retrieval and archiving; attorney admissions and discipline; and operational training.
• Assesses workflow history and patterns to ensure equity in work distribution according to staffing limitations, adequate coverage, transparency, and uniformity in practice; manages the flow of work within the unit to ensure accuracy of information.
• Recommends and facilitates corrective and disciplinary actions in consultation with the Chief Deputy Clerk, when necessary.
• Performs various personnel tasks including but not limited to the maintenance of staff time and attendance records, interviewing, and selecting staff, drafting, and facilitating performance reviews, and administering performance improvement plans.

Occupational Information

MINIMUM QUALIFICATIONS

At the CL-27 level, applicants must have a minimum of two years of progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgment; and knowledge of the basic concepts, principles and theories of management and the ability to understand the managerial polices applicable to the court, including one year of specialized experience at or equivalent to CL-26.

At the CL-28 level, applicants must have a minimum of three years of progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain skill in developing interpersonal work relationships needed to lead a team of employees; the ability to exercise mature judgment; and knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to the court, including one year of specialized experience at or equivalent to CL-27.

PREFERRED QUALIFICATIONS

Preference will be given to applicants who have a bachelor's degree, preferably in business or public administration or court management. Prior managerial experience, preferably in another federal or state court.

How to Apply

Applicants must submit the following :

Go to our web site : to submit an online application, including the items listed above.

Attachments should be submitted only as Microsoft Word or Adobe Acrobat (PDF) documents. Other formats are not acceptable.

Applications will be considered complete when the online application and all required attachments (in proper format) are received by the Human Resources Division. Applications and / or attachments received after the closing date may not be considered.

Applicant Information

The Court reserves the right to modify the conditions of this job announcement, or to withdraw the announcement, any of which may occur without prior written or other notice. In the event that a position becomes vacant in a similar classification, within a reasonable time of the original announcement, the court may elect to select a candidate from the applicants who responded to the original announcement without posting the position.

Only qualified applicants will be considered for this position. Employees of the U.S. District Court serve under "Excepted Appointments" and are considered "at will" employees (except for probation officers who may be removed for cause). Federal Civil Service classifications or regulations do not apply; however, court employees are entitled to substantially the same benefits as other Federal Government employees.

The initial appointment to this position is provisional pending the successful completion of the required background checks and / or investigations. The U.S. District Court is a drug-free workplace and the applicant selected will be required to participate in a drug screening test prior to employment.

All information provided by applicants is subject to verification and background Investigation. Applicants are advised that false statements or omission of information on

any application materials or the inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed.

All promotions are subject to the approval of the Administrative Office of the U.S. Courts.

Participation in the interview process will be at the applicants own expense and relocation expenses will not be provided.

The position is subject to the mandatory electronic fund transfer (EFT) participation for payment of net pay (i.e. Direct Deposit).

Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C. §1324b(a)(3)(B). In most cases, this means that an offer of employment cannot be made unless the candidate is a lawful permanent resident who is seeking U.S. citizenship as explained below. Under 8 U.S.C. §1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.

T he United States District Court for the District of Arizona is an Equal Opportunity Employer

Judicial employees are entitled to standard federal benefits, such as paid vacation and sick leave, 11 paid holidays, and retirement benefits to include a defined benefit program (4.4% of gross pay; 4.9% of gross pay for LEO-Law Enforcement Officers) and a 401(k) styled program known as the Thrift Savings Plan (TSP), which provides an immediate government match of up to 5%.

Optional benefits include health and life insurance, dental and vision insurance, and a Flexible Benefits Program offering medical and dependent care reimbursement.

Salary : $60,613 - $118,112