What are the responsibilities and job description for the Account Manager position at US ENT Partners?
Company Overview
We support independent ENT practices in achieving cost reductions, optimizing procurement processes, and enhancing operational efficiency.
Role Description
This is a full-time Account Manager position responsible for maintaining relationships with existing customers, analyzing customer data to identify new opportunities for increased savings, and driving revenue growth through strategic account planning.
Key Responsibilities
- Develop and execute tailored account plans to drive customer success and revenue expansion.
- Identify and pursue upsell and cross-sell opportunities within existing accounts.
- Monitor account health, track key performance metrics, and proactively address customer concerns.
The Ideal Candidate
- Must possess excellent communication skills to present complex information clearly and concisely to both technical and non-technical audiences.
- Have a detail-oriented mindset with a strong commitment to data accuracy and quality.
- Be able to prioritize and manage multiple projects simultaneously.
- Work autonomously while maintaining strong analytical and problem-solving skills.
Required Qualifications
- Strong interpersonal and communication skills.
- 5 years of experience in account management and customer service.
- Able to analyze customer data and identify opportunities for savings.
- Experience with managing contracts and pricing.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Bachelor's degree in Business, Healthcare Administration, or related field.
Experience in the healthcare industry or with group purchasing organizations is highly valued.
