What are the responsibilities and job description for the Senior Account Manager - Stellantis Business Unit position at US Farathane?
US Farathane is hiring a Senior Account Manager responsible for the Stellantis account and new business development working out of our Corporate Tech Center in Auburn Hills, MI. The Senior Account Manager will serve as the primary relationship owner for an assigned account with responsibility for retention and growth. Ensure clients derive maximum value from our services. Prepare implementation plans and lead client development; present content strategy and annual plan. Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup. Essential Duties and Responsibilities :
- Serve as the lead point of contact for all customer account concerns.
- Ensure timeliness in customer responses.
- Develop new business with existing clients and / or identify areas of improvement to meet sales goals.
- Support accuracy, and timeliness of information to other groups.
- Deliver on account revenue goal with targeted business.
- Close out open commercial issues in an acceptable timeframe.
- Lead challenging customer issues to closure.
- Manage Sales Forecast Accuracy.
- Position and push key USF technologies.
- Ensure awareness of key new business opportunities.
- Forecast and track key account metrics (e.g., annual forecasts)
- Track new business opportunities via targeted growth matrix.
- Management of non-contractual give backs (if applicable).
- Facilitation of VA / VE ideas. Utilize Advanced Engineering within USF to generate new business.
- Ability to fully explain how top suppliers are measured.
- Ability to travel domestically and internationally.
- Maintain a positive can-do attitude and entrepreneurial approach.
Qualifications :
US Farathane has been a leading source of plastics manufacturing, supplying the automotive industry for over 40 years. Through highly technical research and development, coupled with a diverse and knowledgeable Management Team and dedicated Associates, US Farathane has continued to grow each year. We provide customers with a wide range of full-service support from black-box design concepts to highly engineered composites, TPE’s and TPO’s as well as specialized extrusion and compression technologies. US Farathane offers an impressive compensation and benefits package including :
