Director of Revenue Cycle Management

US Fertility, the nation’s largest partnership of physician-owned and physician-led top-tier fertility practices, a national network of premier IVF laboratories, are united under a shared mission to deliver the joy of parenthood through advanced reproductive medicine and innovative science.

The Director of RCM provides leadership, strategic direction and management to the RCM team.  This position is responsible for all aspects of RCM, from the point of charge entry through the patients last point of collections. This position is responsible and accountable for all details of RCM management and collections and provides support in general financial management.  This includes but is not limited to maintaining appropriate cash management, billing processes/procedures and monitoring performance against operating budgets.  The Director of RCM assures compliance with USF services guidelines for monthly patient-accounts closing and adherence to accounts receivable standards. Maintains practice financial operations by managing, training, and monitoring department staff and enforcing standards and procedures.

We are currently seeking a full-time Director of Revenue Cycle Management to join our team. This position is remote, and the schedule is Monday-Friday daytime hours with regular business travel as needed. The salary range for this position is $155-170k annually.

How You'll Contribute:

We take a "whatever it takes" approach, even if it's outside the scope of our usual responsibilities. The Director of Revenue Cycle Management will generally be responsible for:

I. ESSENTIAL FUNCTIONS:

• Maintaining and enhancing a high functioning and patient-centric revenue cycle leading a cross-departmental organizational structure. Revenue Cycle functions include coding and charge entry, payment posting, accounts receivable, financial assistance, and patient service.
• Meeting with third party payers as needed to ensure that payment is occurring in a timely and efficient manner.
• Ensuring that the department provides excellent customer service and delivers an exceptional patient experience.
• Establishing key financial and operational measures and reporting on them in a timely manner.
• Maintaining an in-depth knowledge of federal and state regulations as they pertain to professional billing.
• Displaying the confidence to challenge the status quo to improve organizational effectiveness and service to patients.
• Effectively leading, motivating and managing a large team.
• Using a high level of analytical and research skills with while maintaining strong attention to detail.
• Communicating effectively with all levels in the company. Proactively communicating if there are any issues that affect the Revenue Cycle department achieving their goals along with recommended solutions.

II. CONFIDENTIAL AND SENSITIVE INFORMATION:

• Maintains patient confidence and protects operations by keeping all patient information confidential.

III. SCOPE OF FINANCIAL RESPONSIBILITY:

• Develop and implement financial policies and procedures for the organization.
• Manage financial close cycle & variance analysis.
• Department budget preparation & compliance.
• Internal & external audits.

IV. PROFESSIONAL DEVELOPMENT:

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
• Participates in professional societies.
• All USF employees are expected to adhere to all company policies.

V. GENERAL SIGN-OFF:

• All USF employees must perform their respective functions to ensure the patient/customer has the most positive experience at every point of contact with our Company/practice. This job description is not meant to be an all-inclusive statement of every duty and responsibility required by the jobholder. USF hopes each job holder can react to reasonable change productively and handle other tasks assigned.
• USF is a multi-site corporation. There may be times you are requested to participate in assignments at other sites.  Without causing undue hardship or significant personal inconvenience, USF proposes a solid team approach to our availability regarding the need and development of all our programs.

What You'll Bring: 

• BS Degree in Business Administration, Accounting, Healthcare or related area required.
• 10 years of progressive revenue cycle management in a healthcare environment is preferred.
• Managing a Multi -state healthcare facility.
• Extensive knowledge of patient registration, coding, billing, regulatory requirements, billing compliance, business operations, financial systems and reporting.
• Leadership skills to motivate teams and achieve performance goals.
• Ability to communicate clearly and effectively in person, written and by phone. Ability to interface with all levels.
• Knowledge of computer software systems for collections of data, reporting and communications.
• Ability to analyze and resolve problems that occur within the revenue cycle process or affect the revenue cycle process.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.  

What We Offer:

• Competitive pay bonus
• Comprehensive training
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Retirement plan
• Tuition assistance
• Ability to make an impact in the communities we serve

At US Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. This is an ideal time to join our team!

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

Salary : $155,000 - $170,000