What are the responsibilities and job description for the Patient Care Coordinator position at US Fertility?
Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a full-time Patient Care Coordinator to join our Stony Point, VA location. The schedule is Monday-Friday 8:30am-5:00pm with the potential for remote or in-person weekend and holiday support. This position will occasionally float to our Henrico office.
How You'll Contribute:
We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Care Coordinator is responsible for:
- Assists with the clinical care of fertility patients
- Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
- Provides pre and post op education
- Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
- Works independently to assure the program goals are achieved
- Support and promote excellence in customer service
What You'll Bring:
- High School diploma required; Associates degree preferred
- Minimum of one year of prior experience in healthcare and familiarity with medical terminology
- Medical Assistant background preferred
- Strong phlebotomy skills
- Excellent oral and written communication, interpersonal and customer service skills
- Ability to work autonomously and in a team environment
- Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.
What We Offer:
- Competitive pay bonus
- Comprehensive training
- Medical, dental, vision, and 401(k) matching
- Generous paid time off and holidays
- Tuition assistance
- Ability to make an impact in the communities we serve
At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!
To learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
