What are the responsibilities and job description for the Kids Club Supervisor position at US Fitness?
Summary Objective:The Kid's Club Supervisor is responsible for leading the Kids' Club team to achieve safe, clean, and fun child-care services and children's programs that exceed member and guest expectations. The Kids' Club Supervisor will interact positively with prospects, members, guests, and staff to ensure a positive experience.
Essential Functions:
- Deliver the ultimate fitness experience to every member, every time
- Ensure an entertaining and safe experience for members' children in keeping with company standards
- Create age-appropriate activities and programming
- Recruit, train, and manage Kids' Club staff
- Assist in day-to-day club operations as member of management team
Job Responsibilities:
- Ensure Kids' Club rules and regulations are followed at all times, with children's safety as the number one priority
- Create and implement child-care schedule while staying on budget
- Develop systems for covering absences and finding substitutes
- Supervise and review Kids' Club staff, providing ongoing feedback and annual evaluations
- Create budget projections and financial reports for the department
- Develop and market Kids' Club programming
- Share all programming and registration information with Front Desk staff
- Track revenue, payroll, and expenses against establish budgets
- Prepare departmental payroll on time and accurately
- Conduct emergency action drills quarterly with staff
- Provide ongoing child-care training for staff, holding quarterly meetings
- Post evacuation routes at all Kids' Club room exits and train department and management staff on specific Kids' Club emergency procedures
- Provide members and parents with consistent, proactive hospitality
- Respond to any member or guest concerns or comments within 24-48 hours
- Understand and model employee standards of conduct and ethics
- Uphold club building, facilities, service, program, and emergency procedures
- Act as Manager On Duty when required
- Meet weekly with general manager
- Assume other duties as assigned
- Work early morning, evening, and weekend hours as necessary
Required Knowledge, Skills & Abilities:
- Excellent verbal and nonverbal communication skills
- Excellent listening skills
- Ability to motivate and nurture others
- Strong work ethic that includes punctuality, organization, and attention to detail
- Ability to maintain a friendly, enthusiastic, and positive attitude
- Outwardly facing professional appearance
- Confidence and desire to create new relationships quickly
- Ability to quickly acquire and apply new knowledge and skills
- Ability to multitask and work well under pressure
- Proven ability to lead a team
- Ability to work with budgets and money, including financial projections
- Basic computer skills (MS Office, email, MS Windows)
Required Experience, Education & Certifications:
- High school diploma or GED preferred
- Six months' program planning experience preferred
- Certification in infant, child, and adult CPR and first aid required
Employee Benefits:
All US Fitness team members receive:
- Complimentary Membership and Guest Privileges
- Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
- Discounts on Serenity Day Spa Services and all apparel
- Employee Referral Gift
- In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
- Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
- 401(k) Retirement Plan
- Paid Time Off
Relocation:Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER
Know Your Rights
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER.
US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.
EEO is the LAW.
Reasonable Accommodations: If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email careers@usfitnessgroup.com."
