What are the responsibilities and job description for the Patient Care Coordinator position at US Heart and Vascular?
Us Heart and Vascular is in need of a Patient Care Coordinator to join our Memorial Katy Cardiology in the Katy, TX.
Responsibilities :
- Coordinates and schedules all patient in-office testing, procedures, and follow-ups. Provides and explains thoroughly and completely all testing and procedure instructions to patient.
- Faxes out-of-office procedures and testing orders to correct outpatient facilities. Provides and explains all instructions to patient.
- Faxes and provides patient with lab orders.
- Provides patient with orders and instructions. Follows up with facilities of patient completion. Obtains and ensures timely delivery of patient results.
- Follow up with patients who ask to schedule testing, procedures, and follow-ups for a later date. Maintains documentation in patient medical record in our EMR system.
- Call patients to follow up after cancellations and / or no-shows and reschedule accordingly. Document in medical record in our EMR.
- Physician liaison for the hospital, includes discharge orders, follow ups, and test scheduling.
- Collect patient payments in accordance with patient benefits and fee schedules.
- Close money collected batch, reconcile and complete by end of day.
- Coordinate with offices for testing referrals. Obtain orders and patient demographic information. Create patient charts and update patient demographics and insurance on record as needed.
- Answer phone calls and assist the administrative front desk team when needed.
- Send in prescriptions and prescription refills per the physicians' request.
Requirements :
