What are the responsibilities and job description for the Front Desk position at US Heart & Vascular?
Us Heart and Vascular is in need of a Front Desk Receptionist to join our Cariology Specialist of Acadian in Lafayette, LA
Responsibilities:
- Greets patients and visitors in a friendly, timely and professional manner, whether in person or via telephone, determines their needs and responds accordingly.
- Obtains and enters current & accurate demographic and insurance data, including insurance cards into patient registration system prior to EMR check-in.
- Obtains signed financial policy and HIPAA authorizations on all new and annual patients.
- Verifies medical insurance coverage and documents benefits information.
- Collects money at check-in in accordance with window collection policy.
- Prepares daily deposit of office co-pays collected.
- Schedules patient appointments according to policy as needed. Ensures physician template is followed; responds to patient referral requests within 48 hrs.
- Prepares EMR charts for clinic’s schedule assigned, obtaining medical records prior to appointment
- Reminds each patient of their appointment for the following day and provides complete instructions for the visit; notifies patient of applicable payment due.
- Follow-up on patient no-shows; send reminder notices when appropriate.
- Perform any other services deemed reasonable by physician or supervisor
Requirements:
- High school diploma or equivalent.
- Minimum of one year's experience in a medical office o other healthcare setting preferred.
