What are the responsibilities and job description for the Medical Front Office Specialist position at US Heart & Vascular?
US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Heartland Cardiology in Wichita, KS.
Responsibilities and Duties:
Requirements:
Responsibilities and Duties:
- Answer telephones promptly and professionally.
- Coordinate appointments and visits and advise physicians/nursing staff accordingly.
- Gather appropriate patient and insurance information.
- Explain financial requirements to the patient or responsible party and collect co-pays as required.
- Maintain files and office records to allow for easy retrieval of information.
- Provide accurate information regarding operation of the office and resolve difficult situations for a positive outcome.
- Handle difficult situations tactfully and always with courtesy.
- Retrieve and distribute incoming faxes as appropriate. Check voicemail messages daily.
- Travel to Outreach clinics or Satellite offices as requested or assigned.
- Perform other related duties as assigned or requested.
Requirements:
- High school graduate or equivalent.
- One year customer service experience in a medical office setting.
About Wichita, KS
Wichita, Kansas – a city that embodies the spirit of the Midwest. Situated on the banks of the Arkansas River, Wichita offers a unique blend of urban sophistication and small-town charm. Home to a thriving arts scene, diverse restaurants, and year-round festivals, there’s always something happening here. Join our team and discover why Wichita is the perfect place to live, work, and play. It’s not just a place —it’s your next big adventure!
