Warehouse/CCS - Freeport

USIG - Freeport is a national flooring installation company seeking a Warehouse / Customer Care Specialist.

JOB DESCRIPTION

- Use forklift to unload and load trucks, stack inventory in a safe manner.

- Assisting installers with loading of materials for installations.

- Inspection of forklift (daily) and report any potential hazards or concerns.

- Bailing of carpet padding

- Inventory counts

- Receive and tag carpets

- Process return items

- Indoor/outdoor branch maintenance as needed

- Assist in the office supporting General Manager as needed with the following:

- Call customers with installer ETA and scheduling changes.

- Conduct Post-Installations Customer Surveys

- Act with confidence by answering or finding the answers to customer questions and finding solutions to customer issues.

- Communicating with Technicians in the field

- Data Entry of job summaries, purchase order information and tracking of delayed purchase orders.

JOB REQUIREMENTS

• 2 years of warehouse experience required
• 1 years of Inventory experience required
• Strong phone presence required
• Previous Customer Service experience a strong plus,
• Previous forklift experience required, forklift certification a strong plus
• Strong computer skills required (including MS Excel, MS Outlook, MS Word).
• Previous flooring experience will be a strong plus.
• Be capable of repeatedly lifting and moving products with weights up to 50 lbs.
• Job Type: Full-time

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $16