What are the responsibilities and job description for the Community Case Manager position at US Main?
Job Purpose : Helps patients and families by identifying and resolving or ameliorating needs; facilitating discharge; contributing to the healthcare team's effectiveness.Duties :
- Identifies patient and family needs by screening medical records; attending medical rounds; conferring with interdisciplinary team members; analyzing referrals; conducting interviews and assessments.
- Develops treatment plan by setting goals; specifying and scheduling services.
- Resolves or ameliorates problems by arranging for, coordinating, and expediting services; anticipating and preventing disruptions; conducting therapeutic interventions; authorizing payments.
- Prepares healthcare workers by providing training and coaching in emotional, social and environmental factors affecting health and well-being of patients and families.
- Facilitates discharge by identifying service requirements and availability; arranging for and coordinating transfers and services; building and maintaining rapport with service providers and community resources.
- Documents actions by completing logs and records.
- Avoids legal challenges by complying with legal requirements and quality assurance guidelines; adhering to code of ethics.
- Updates job knowledge by maintaining state licensure; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhances social services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Skills / Qualifications : Health Care Administration, Hospital Environment, Informing Others, Problem Solving, Organizational Astuteness, Documentation Skills, Resolving Conflict, Listening, Patient Services, Connecting with Children, Leadership
