Equipment Fleet Service Specialist

EQUIPMENT FLEET SERVICE SPECIALIST

USM ReRents

Are you an experienced equipment rental (or equipment fleet) professional? Do you possess top-drawer skills in communicating & following-up with customers, repair vendors, and partners? Might you seek an opportunity to work with an established, growing organization at the top of its construction equipment rental industry niche? If this describes you, please consider USM ReRents!

USM ReRents is the leading aerial lift equipment re-rental company in the US, renting straight & articulating booms, ultra-booms, compact atrium crawlers & spider-lifts, and heavy-capacity telehandlers to large equipment rental yards / companies all over North America (who, in turn, rent these booms and lifts to the end-user - oftentimes a construction contractor).

Strong demand for specialized rental equipment (and USM ReRents continued growth) spurs our active search for a Rental Fleet Service Specialist to arrange for and ensure the assets in USM's equipment fleet are repaired and serviced and are again available for rent. Fleet Service Specialists pro-actively engage USM ReRents' customers (equipment rental companies) and / or third-party repair vendors to arrange for the repair and servicing of non-operating and / or damaged equipment. Fleet Service Specialists work closely (and are in constant communication) with USM ReRents sales staff, the team's Rental Coordinators, the Operations Manager, and with equipment mechanics in order to maximize the utilization rate of USM-owned equipment.

Responsibilities :

As a Fleet Service Specialist, your primary responsibilities would include :

• Being responsible for the maintenance and repair of USM's rental fleet (ultra-booms, spider-lifts, and telehandlers) located in many portions of the US and Canada.
• Ensuring maximum fleet effectiveness by working with rental customers (whose yards typically employ mechanics) and / or with USM repair shops (in TX & AL) and / or with third-party repair shops.
• Arranging for the maintenance & repair of fleet assets, effectively minimizing the number of days that rental equipment is down and unavailable for use.
• Identifying and cultivating customer and third-party provider relationships.
• Identifying customer damage to USM equipment, and communicating with the customer to resolve such issues.
• Invoicing customers for repairs of damaged equipment.
• Issuing purchase orders to customers and / or to 3rd party vendors for their repair of USM rental fleet machines.
• Ordering OEM parts and shipping them to repair vendors so that repairs may be completed asap.
• Researching, negotiating pricing, and sourcing common parts from original parts manufacturers.

You will also provide assistance & information to ReRents sales staff; review and approve work order estimates; file equipment warranty claims and arrange for the return of parts; ensure that fleet assets are scheduled for annual inspections; arrange for the delivery of parts to mechanics (either in the field, in our customer's yard, or at an equipment repair / service shop); match purchase orders & invoices and approve vendor payments; positively contribute to efficient & timely flow of information & reporting; and complete fleet repair status reports.

Qualifications :

At a minimum, job candidates must possess :

Preferred candidates may also possess a related Associate's or Bachelor's degree, and may possess additional technical training / experience.

Ideal candidates will possess knowledge of the construction equipment rental industry, and of various makes, models & manufacturers of lifts, booms, telehandlers and crawlers; proficiency in Microsoft Word, Excel, & Outlook; skills in time management and in customer service; and abilities to effectively multi-task, to prepare reports, and to read, interpret & communicate equipment drawings and specifications. Grow your career with USM!

Additional Information

Founded in 1990, USM ReRents was the first company in the wholesale aerial work platform rental industry. Our commitment from day one was to rent ONLY to rental companies. We are always our customers' partner and NEVER their competitor! With over 1000 rental customers in the United States and Canada, USM ReRents has established itself as the premier re-rental partner with whom our customers are able to meet their customer demand without incurring large capital expense, and offer to their customers the very best in high-reach articulating, telescopic & specialty booms, atrium / spider / compact crawlers for those with restricted access (difficult reach projects), and high-reach / heavy-lift telehandlers

Today we proudly maintain and offer an expansive fleet with an average age of five-six years. Our sales and service teams are second to none with a solid background and knowledge base of the industry and its frequently unique challenges. Learn more at https : / / www.usmrerents.com.

Benefits & Opportunities

As diverse and boundless as the world of construction equipment rental is, so too are the jobs at USM. We welcome all talents, regardless of education, age, gender, orientation, race, or nationality. US Markets is small in size, nimble in nature, and promotes employees' work-life balance. If you seek an opportunity to grow, to impact, and to become a valued member of a small, established organization at the top of its construction industry niche, you will want to consider US Markets.

We offer professional career opportunities supported with competitive compensation and quality benefit programs including paid time off, paid holidays, multiple health insurance plan options, dental & vision insurance coverage, company-paid life and LTD insurance, and an employer-matching SIMPLE IRA plan.

US Markets, Inc. is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. US Markets, Inc. complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 530-8550 (ext. 347).

Salary : $66,000 - $72,000