Demo

New Accounts Representative

US Metro Bank
Los Angeles, CA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/10/2025

Job Description

Job Description

POSITION OVERVIEW

The New Account Representative is responsible for selling financial products and services to customers.

POSITION RESPONSIBILITIES

  • Opens all types of accounts offered by the Bank.
  • Secures all needed documentation relative to the type account that is being opened
  • Prepares new signature cards, etc., when an account has a change of authorized signatures
  • Accepts and processes change of address request
  • Uncover customer’s needs and recommend best products and services to meet their needs
  • Processes new account and changes input to the computer
  • Files signature cards and check file dividers
  • Processes check orders and billing on check orders
  • Orders endorsement stamps
  • Pulls signature cards and checks file dividers on closed accounts
  • Additional duties assigned by management
  • Comply fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti Money Laundering, Code of Conduct, and etc.). Must complete all required training

SKILLS / QUALIFICATIONS

  • Thorough knowledge of all bank services
  • Ability to deal effectively and tactfully with all types of customers
  • Proficiency in basic computer skills
  • Typing ability with above average degree of accuracy
  • Strong interpersonal and communication skills
  • Bilingual in Korea and English preferred
  • EDUCATION / EXPERIENCE

  • Bachelor’s degree preferred
  • Minimum of 3 years in branch banking experience
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