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Director, Office of Civil Rights

US Office of Personnel Management
Washington, DC Full Time
POSTED ON 12/24/2024 CLOSED ON 1/27/2025

What are the responsibilities and job description for the Director, Office of Civil Rights position at US Office of Personnel Management?

Duties

As the Director, Office of Civil Rights, your specific responsibilities include:

  • Serves as the principal advisor to OPM leadership on all aspects of EEO, dispute resolution, operations, policy, and procedures. Partners with internal and external stakeholders to foster a safe, welcoming, and harassment-free environment for customers and employees across OPM.
  • Leads a staff of subordinate managers and supervisors; establishes and monitors organizational goals and periodically evaluates and makes appropriate adjustments to such goals; and exercises high level policymaking and policy-determining authority.
  • Serves as the head of OPM's Equal Employment Opportunity Program, managing a team that processes formal and informal EEO discrimination complaints, including counseling, case management, administrative functions, and investigations; reasonable accommodation requests; and final agency decisions.
  • Administers the Department-wide discrimination and complaint process in a manner that ensures prompt, equitable, and efficient processing of complaints. Provides confidential, informal, independent, and impartial assistance to individuals through alternate dispute resolution and problem-solving methods. Oversees OPM's intake and processing of discrimination complaints.
  • Oversees OPM's harassment prevention program, with the goal of eliminating harassment, promoting a culture of trust and respect, and ensuring the safety of all who conduct business with the agency.
  • Develops and maintains agency-wide Reasonable Accommodation and Personal Assistance Services policies, procedures, and systems.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • This position is not eligible for inclusion in a bargaining unit
  • All federal employees are required to have direct deposit
  • Selected candidate will be subject to a one-year probationary period in the Senior Executive Service unless required probationary period has previously been served.
  • Selected candidate is required to file a SF-278, Public Financial Disclosure Report within 30 days after his/her appointment, in accordance with the Ethics in Government Act of 1978.
  • This is not a remote position, selectee will be required to report to the duty station on a regular basis. Telework may be authorized.

Qualifications

The Executive Core Qualifications are required for entry to the Senior Executive Service; to meet the minimum qualification requirements for this position, you must show in your resume that you possess the five Executive Core Qualifications (ECQs) and two Technical Qualifications (TQs), listed below.

Executive Core Qualifications (ECQs):
  • ECQ 1 - LEADING CHANGE: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
  • ECQ 2 - LEADING PEOPLE: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  • ECQ 3 - RESULTS DRIVEN: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  • ECQ 4 - BUSINESS ACUMEN: The ability to manage human, financial, and information resources strategically.
  • ECQ 5 - BUILDING COALITIONS: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Technical Qualifications (TQs):
  • Expert knowledge of and experience successfully leading, directing, and managing a wide range of EEO, resolution management (such as Alternative Dispute Resolution or Ombuds function), reasonable accommodation, cultural inclusion, and/or harassment prevention services for a Federal agency.
  • Demonstrated ability managing the transformation of a large organization to meet mission needs, improve operations, deliver high quality services, and influence agency-wide culture and values. Inherent in this qualification is the demonstrated ability to develop collaborative strategies to address challenges, manage multiple facets of complex organizational change, and serve as a champion to employees during the change process.

Additional information on the Executive Core Qualifications is available at SES ECQs

Please ensure that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed and your program accomplishments, including the results of your actions relating to the qualifications described above. An example of a resume showing possession of the ECQs is available at SES Resume

Please DO NOT submit separate statements addressing the ECQs/TQs as they will not be considered.

Applicants must meet all of the qualification requirements by the closing date of this announcement.

Education

This job does not have an education qualification requirement.

Additional information

Recruitment or relocation incentives may be authorized.
Relocation expenses (Permanent Change in Station costs) will not be paid.

  • Actual salary for Senior Executive Service positions may vary depending on the scope and the complexity of the qualifications and current compensation of the selectee.
  • Veteran's Preference does not apply to the Senior Executive Service.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

In addtion, you will be evaluated for this job based on the quality and extent of your total accomplishments, experience, and education. Resumes will be evaluated by a Senior Executive Service rating panel, and highly qualified candidates may be invited to participate in a structured interview and undergo a reference check. The OPM Executive Resources Board (ERB) will review results and make recommendations on final selections to the approving authority.

Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB before appointment can occur.

  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    To apply for this position, you must provide a complete Application Package which includes:

    • Your Resume - the format is at your discretion but must show that you possess the five Executive Core Qualifications (ECQs) and two Technical Qualifications. Your resume should also include the following:
      • Vacancy Number: 12532405
      • Full name, mailing and email addresses, day and evening telephone numbers
      • Educational information, including the name, city and state of colleges or universities you attended, as well as the type of degree received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/index.html).
      • Information about your paid and non-paid work experiences related to this position including: job title, duties and accomplishments, employer's name and address, duration of employment, and salary
      • You may also include information about honors, awards, and special accomplishment.
    • Other supporting documents:
      • Most recent SF-50 or Notification of Personnel Action (if applicable).
        • Current or former career SES members must submit official documentation of their SES Status (i.e. your SES career appointment and/or resignation SF-50).
      • Graduates of an approved SES Candidate Development Program must include a copy of their OPM certification of eligibility.
      • Current or former Political Appointees (if applicable) - please note on your resume and attach an SF-50 (i.e. your appointment SF-50). OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.
      • Cover Letter, optional
    Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Please do not submit any additional information not requested above.
  • How to Apply

    To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

    The complete application package must be submitted by 11:59 PM (EST) on 01/07/2025 to receive consideration.

    To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

    • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
    • You will receive an email notification when your application has been received for the announcement.
    • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

    Agency contact information

    OPM Human Resources
    Phone
    202-606-9321
    Email
    jobs@opm.gov
    Address
    OPM Human Resources
    1900 E St., NW
    Washington, DC 20415
    US

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.

    After making a tentative job offer, we will conduct a suitability/security background investigation.

    Generally, an agency may not request, orally, in writing, or electronically through the USA Jobs website or other electronic means, that an applicant for appointment for a position in the civil service disclose criminal history record information before the appointing agency extends a conditional offer of employment. However, there are exceptions to this rule for positions, such as the one covered by this vacancy announcement, for which the hiring agency is required to make a criminal history inquiry before extending an offer. Accordingly, we may ask about your criminal history for this position before making a conditional job offer. We may ask you to provide or authorize us to collect your criminal history information. We will give you more details on these inquiries, including providing any required release of information form(s).

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Your Resume - the format is at your discretion but must show that you possess the five Executive Core Qualifications (ECQs) and two Technical Qualifications. Your resume should also include the following:
    • Vacancy Number: 12532405
    • Full name, mailing and email addresses, day and evening telephone numbers
    • Educational information, including the name, city and state of colleges or universities you attended, as well as the type of degree received. Report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/index.html).
    • Information about your paid and non-paid work experiences related to this position including: job title, duties and accomplishments, employer's name and address, duration of employment, and salary
    • You may also include information about honors, awards, and special accomplishment.
  • Other supporting documents:
    • Most recent SF-50 or Notification of Personnel Action (if applicable).
      • Current or former career SES members must submit official documentation of their SES Status (i.e. your SES career appointment and/or resignation SF-50).
    • Graduates of an approved SES Candidate Development Program must include a copy of their OPM certification of eligibility.
    • Current or former Political Appointees (if applicable) - please note on your resume and attach an SF-50 (i.e. your appointment SF-50). OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information.
    • Cover Letter, optional
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Please do not submit any additional information not requested above.


Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

  • Senior executives

    Those who meet the five Executive Core Qualifications (ECQs).

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