What are the responsibilities and job description for the Patient Services Coord II position at US Oncology Network-wide Career Opportunities?
Regional Cancer Care Associates (RCCA) is looking for an exceptional Patient Services Coordinator to join the team. This position is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Ensure all appropriate forms are complete, accurate, and signed according to company guidelines. Serves as a liaison between patients and medical staff. This individual must also possess strong multi-tasking abilities and bring positivity and passion to their work. If you want to join a team that is on the cutting edge of cancer care, while always putting the patient first, we want to hear from you! While some experience is preferred, we are very open to new grads looking to explore oncology care.
Employment Type: Full Time
Location: Hackensack, NJ
As of the date of this posting, RCCA offers a comprehensive benefits package for this position, subject to eligibility requirements. In addition to the salary, we provide: Health, dental, and vision plans, Wellness program, Health savings account - Flexible spending accounts, 401(k) retirement plan, Life insurance, Short-term disability insurance, Long-term disability insurance, Employee Assistance Program (EAP), Paid Time Off (PTO) and holiday pay, Tuition discounts with numerous universities, Employee-paid critical illness and accident insurance.
We believe these benefits underscore our commitment to the well-being and professional growth of our employees.
Responsibilities
- Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
- Obtains demographic and insurance information. Obtains copy of patients insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
- Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments and prints schedules as needed.
- Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
- Distributes condolence cards to patients families as requested.
- Maintains lobby area in a neat and orderly manner. -Identifies no shows and forwards for patient notification.
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
- Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
- Prepares correspondence, memos, forms and other typing as requested by supervisor.
Qualifications
- High school diploma or equivalent required.
- Minimum three years office experience, preferably in a medical setting.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
