What are the responsibilities and job description for the 2025 US Open Player Operations Fitness Center Supervisor position at US OPEN?
Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 1 Million on-site visitors, over 200 million television viewers worldwide and over 40 million online visitors globally in 2024, why not come and enjoy the thrill and excitement of working with our team?
The Role
The US Open Player Fitness Center Supervisor is responsible for the day-to-day operations of the Player Fitness Center during the 2025 US Open. The Supervisor will work closely with the wider Player Operations team to ensure a positive and efficient experience for all players utilizing the Fitness Center.
Dates: Wednesday, August 6, 2025 - Monday, September 8, 2025
- Supervise the day-to-day operations of the Player Fitness Center, including equipment maintenance, cleanliness, inventory control, and private room bookings schedule ensuring all policies and procedures are followed.
- Supervise and provide leadership to the Fitness Center staff and work with Staffing Coordinator to monitor schedules
- Lead the setup and tear down of the Fitness Center spaces with key decisions on daily operations.
- Ensure the safety and security of the Fitness Center and its equipment.
- Provide assistance to players and their teams with questions or concerns regarding the Fitness Center.
- Assist players and their trainers in locating and utilizing equipment.
- Provide excellent customer service to all players, coaches, and staff.
- Resolve any player complaints or issues promptly and professionally.
- Maintain a positive and welcoming environment within the Fitness Center.
- Coordinate with the Manager or equipment vendor for any major equipment repairs or issues.
- Ensure equipment is clean, sanitized, and in proper working order.
- Maintain accurate records of all Fitness Center equipment and supplies.
- Order and restock supplies as needed.
- Communicate effectively while contributing to the daily Player Operations team meeting, and keeping the Manager up to date on operations
- Report any staffing or personnel issues to the Manager and Staffing Manager
- Other duties as assigned by senior player operations staff.
Who You Are
- High School Diploma or equivalent required. Bachelor's degree in Exercise Science, Kinesiology, Sports Management, or a related field preferred.
- Minimum 2 years of experience in a fitness center or related setting.
- Experience working in a high-pressure environment preferred.
- Experience in customer service is essential.
- Experience leading and managing staff
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in basic computer skills (Google Suite).
- First Aid/CPR certification preferred.
- Ability to work flexible hours, including evenings and weekends.
What We Offer
Compensation: This is an exempt position with a salary of $5,500.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday, allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
Salary : $5,500
