What are the responsibilities and job description for the Patient Account Representative position at US Physical Therapy?
Job Description
Job Description
Company Description
U.S. Physical Therapy ("USPh"), founded in 1990, is a publicly held company that operates 700 outpatient physical and / or occupational therapy clinics in 44 states. U.S. Physical Therapy is one of the largest publicly traded, pure-play operators of outpatient physical and occupational therapy clinics. Our clinics provide pre- and post-operative care for various orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers, and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. USPh’s clinics are directed by a licensed physical therapist who drives patient volume via local physicians, former patients, and other referral sources.
Job Description
U.S. Physical Therapy has an immediate opportunity for a positve and enthusiastic Patient Account Representative in our Big Rapids Central Billing Office.
- Work closely with patients to resolve billing and payment issues
- Research and resolve discrepancies on patient accounts
- Process payments and refunds
- Review and update patient insurance information
- Communicate with insurance companies to obtain prior authorizations and verify coverage
- Follow up on unpaid claims and denials
- Maintain accurate and up-to-date patient account information
- Provide excellent customer service to patients and healthcare providers
- Collaborate with other departments to improve processes and ensure timely reimbursement
- Maintain knowledge of current insurance regulations and coding requirements
Qualifications
Additional Information
