What are the responsibilities and job description for the Customer Service Representative - Postal Clerk position at US Postal Service?
**Job Description:**
As a Customer Service Representative - Postal Clerk, you will be the face of our organization and play a critical role in providing excellent customer service and sales support at our retail window.
**Responsibilities Include:**
- Suggestively selling merchandise and promoting products based on customer needs;
- Handling and processing customer purchases and returns relating to products and services;
- Using a point of sale system to assist customers with transactions;
- Providing lobby assistance that includes monitoring the retail line and directing customers to the self-service kiosk (SSK) or using Mobile Point of Service (mPOS) to complete transactions;
**Why Work with Us:**
- Opportunities for advancement and professional growth;
- A comprehensive benefits package that includes health, dental, and vision coverage;
- A fun and supportive work environment with a team-oriented culture;
