What are the responsibilities and job description for the Customer Service Representative position at US Postal Service?
A customer-focused individual is needed to work as a Postal Clerk at the US Postal Service. As part of this role, you will be responsible for delivering exceptional customer service and ensuring that all customers have a positive experience when interacting with our retail services.
Main Responsibilities:
- Sales: You will sell stamps, stamped paper, other retail products, and provide information on various postal services.
- Customer Service: Respond to customer inquiries, handle claims, and resolve any issues in a professional manner.
- Processing: Process mail and packages, including domestic and international shipments.
- Point of Sale: Use a point-of-sale system to assist customers with transactions and manage inventory.
About the US Postal Service:
The US Postal Service is a leading provider of postal and package delivery services. Our employees are committed to providing excellent customer service and ensuring that all customers have a positive experience when interacting with our services.