What are the responsibilities and job description for the Inside Sales Associate position at US Premier Tube Mills?
Overview
Job: Sales Associate
Job Description: A Sales Associate provides support in all phases of the in-house sales activities in a steel tubing manufcaturing plant located in Madison, IN. It is a fast-paced evnrionment dedicated to fulfilling customer orders accurately and on time. A background in customer serivce is beneficial.
Responsibilities
Job responsibilities include, but are not limited to the following:
- Enters orders into the infor system in a timely manner and assigns each order a scheduled ship date.
- Communicates with the customers regarding the order acknowledgement and teh scheduled ship date.
- Maintains the production schedule and coordinates schedule with manufacturing staff.
- Meets daily with production staff to review production schedule.
- Responds to customer inquiries on issues they may have; i.e., improved delivery date, shortage/ overage of shipment, quality issue, and follow up with appropriate departments to solve the issue(s).
- Maintains a hard copy Open Order File and transfers to Completed Order file after shipment.
- Compiles daily Open Orders Report and Distributes to appropriate sales reps.
- Compiles daily Open Orders Report for Master Halco orders and distributes to buyers and staff.
Qualifications
- Business Degree preferred.
- Strong computer skills with high degree of accuracy.
- Excellent communication skills.
- Ability to work closely with others.
