What are the responsibilities and job description for the Shift Manager - IHOP position at US Restaurants / Taco Inc.?
Shift Manager
Responsibilities :
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality
- Supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Manage the restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Complete nightly checkout reports
- Assist manager in training new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements :
PI257192995
