Operations Manager #503

Required Work Experience

• Eight years of experience, including at least three years of experience managing a comparably sized printing operation or general services department.

Required Special Skills/ Knowledge

• Knowledge of, or the ability to learn, departmental rules, regulations, procedures and functions, including policies and regulations set by the Senate Rules Committee and the Senate Committee on Ethics.
• Knowledge of, or ability to learn, the USPS mailing regulations.
• Knowledge of equipment, computers and relevant software/Web applications, and spreadsheets and databases.
• Knowledge of the current principles and practices of public administration, including governmental budgeting, procurement, contracting, personnel, and capital project management.
• Knowledge of all aspects of managing printing, reproduction, mailing operations, and/or the operation of a general services department.
• Ability to supervise, plan, coordinate, assign, direct and evaluate the work of technical, professional, and managerial staff.
• Ability to formulate and manage a large budget.
• Ability to establish and maintain effective working relationships with Senate office and committee staffs, the public, and SAA directors, managers, supervisors, and subordinates.
• Ability to communicate effectively.

As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.

Desired Qualifications

• Extensive leadership experience, formulating and monitoring the section budget, providing forecasts, cost/benefit analyses, and print production/equipment recommendations to senior management, as well as planning, scheduling, and monitoring production.
• Experience with supervising, training, evaluating and discipline of staff members. Ability to delegate assignments and manage projects in a timely manner.
• Experience in writing and conducting employee performance evaluations, providing positive and constructive feedback, and implementing performance improvement plans to foster a positive and productive work environment.
• Ability to manage overall operations and is responsible for the safety, efficient, and successful management of staff, productivity, and production quality as established by PGDM.
• Knowledge of the practical application of technologies used in the printing industry to include the principles, techniques, procedures, and knowledge of print production processes including Prepress, Offset Press Operations, Digital Operations, Finishing Operations, Direct Mail, Wide Format Printing, fulfillment, and delivery.
• Comprehensive knowledge of USPS regulations to ensure compliance and streamline mailing processes for print materials.
• Ability to multitask and adapt to changing priorities, with a detail-oriented approach and the capacity to quickly learn and pivot in line with departmental initiatives and directives.
• The ideal candidate will be adept at establishing and maintaining effective working relationships with internal customers, external vendors, and resources.
• Bachelor's degree preferred.

Working Conditions

• Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted.
• This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted.
• The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays.
• Ability to sit or stand at a desk while operating a computer.
• Must be able to frequently walk throughout the department to confer with customers and staff.
• This position requires in-person or virtual presence during meetings, and briefings with customers and staff.
• Moderate (carrying of items less than 50 pounds).
• Responsibilities will include remembering, and reading, or the ability to effectively communicate both orally and in writing.

The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email employment@saa.senate.gov with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.