What are the responsibilities and job description for the AI Engineer | Grand Rapids, MI (Hybrid) position at US Signal?
Job Description
What we do:
US Signal is a leading digital infrastructure company dedicated to delivering innovative solutions that transform businesses and drive sustainable growth. We take pride in our commitment to providing cutting-edge digital technologies and exceptional customer experiences. As we continue to expand our services, we are seeking a visionary and experienced leader to join our team as the AI Engineer.
The AI Engineer will drive the integration of artificial intelligence into our IT solutions, cloud services, and network operations. Reporting directly to the Chief Information Officer (CIO), the AI Engineer will play a key role in enhancing our service offerings, optimizing internal processes, and delivering exceptional value to our customers, working on cutting-edge projects that align with our mission to lead in digital infrastructure and innovation.
Key Responsibilities
What you bring to the team:
As an AI Engineer at US Signal, reporting to the CIO, youll have a direct line to leadership and a pivotal role in shaping the future of our IT and cloud solutions. This is an opportunity to step into a high-impact role, leverage your expertise, and grow with us. Your work will directly contribute to operational excellence, customer satisfaction, and our competitive edge in the industry.
What We Offer
In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:
While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee is frequently required to move about and reach for items. The employee may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
Equal Opportunity Employer
Benefits
Working Conditions and Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee is frequently required to move about and reach for items. The employee may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
Equal Opportunity Employer
Keyword: Artificial Intelligence
What we do:
US Signal is a leading digital infrastructure company dedicated to delivering innovative solutions that transform businesses and drive sustainable growth. We take pride in our commitment to providing cutting-edge digital technologies and exceptional customer experiences. As we continue to expand our services, we are seeking a visionary and experienced leader to join our team as the AI Engineer.
The AI Engineer will drive the integration of artificial intelligence into our IT solutions, cloud services, and network operations. Reporting directly to the Chief Information Officer (CIO), the AI Engineer will play a key role in enhancing our service offerings, optimizing internal processes, and delivering exceptional value to our customers, working on cutting-edge projects that align with our mission to lead in digital infrastructure and innovation.
Key Responsibilities
- Lead the development and execution of strategic AI initiatives that align with US Signal's vision and goals, ensuring that AI projects deliver measurable business value.
- Promote a culture of innovation by staying ahead of AI trends and exploring new technologies that can enhance US Signal's service offerings and operational efficiency.
- Work closely with business leaders to identify opportunities for AI-driven transformation and ensure that AI initiatives are aligned with organizational priorities.
- Integrate AI solutions into US Signals cloud platforms, managed services, and internal workflows to boost efficiency and scalability.
- Design, develop, and deploy AI models and algorithms to optimize network performance, predict system needs, and elevate customer experiences.
- Partner with technical subject matter experts and operations teams to identify and implement AI-driven automation opportunities across the business.
- Build and maintain robust machine learning pipelines, ensuring data integrity, model performance, and system reliability.
- Test, validate, and refine AI systems to meet both customer-facing and internal operational goals.
- Ensure AI solutions adhere to US Signals security standards, privacy policies, and industry regulations.
- Create technical documentation and provide training or knowledge-sharing sessions for internal teams and stakeholders.
What you bring to the team:
- Bachelors degree in computer science, Engineering, Data Science, or a related field (Masters preferred but not required).
- 5 years in AI engineering, machine learning, or a related field with proven experience in deploying AI that results in operational efficiency is required.
- Experience in working with business leaders to understand their needs and opportunities to leverage AI to optimize and scale the business.
- Track record of success in delivering incremental, cost-effective, and sustainable results.
- Strong strategic thinking and the ability to make data-driven decisions that support the long-term vision for AI at US.
- Experience with high visibility enterprise programs, influencing and presenting to senior leaders.
- Proven experience in driving change management and business transformation ensuring that AI initiatives are successfully integrated into the organization.
- Knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.
- A natural inclination for innovation, staying ahead of industry trends, and using emerging technologies to create value for US Signal.
- Strong coding skills in Python, R, or Java.
- Hands-on experience with AI/ML frameworks like TensorFlow, PyTorch, or Scikit-learn.
- Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their AI tools.
- Knowledge of data tools (e.g., SQL, Apache Spark) and API development.
- Understanding of networking or IT infrastructure is a bonus.
- Problem-solving mindset, collaborative spirit, and ability to communicate technical concepts to diverse audiences.
As an AI Engineer at US Signal, reporting to the CIO, youll have a direct line to leadership and a pivotal role in shaping the future of our IT and cloud solutions. This is an opportunity to step into a high-impact role, leverage your expertise, and grow with us. Your work will directly contribute to operational excellence, customer satisfaction, and our competitive edge in the industry.
What We Offer
In return for your hard work and commitment, you will enjoy a supportive and inclusive workplace, along with the following benefits:
- Hybrid work environment for greater work-life balance
- Generous paid time off policy, including vacation, sick time, and 10 paid holidays
- Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
- 401(k) retirement plan with a generous contribution
- Group Term Life Insurance covered 100% by employer
- Wellness program to promote overall employee well-being
- Health club reimbursement
- Paid volunteer time
- Business casual dress code
While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee is frequently required to move about and reach for items. The employee may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
Equal Opportunity Employer
Benefits
Working Conditions and Physical Demands:
While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee is frequently required to move about and reach for items. The employee may occasionally lift and/or move up to 25 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data. All employees are responsible to ensure actions comply with state and federal regulations and requirements.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
Equal Opportunity Employer
Keyword: Artificial Intelligence
