CAMP TECHNOLOGY PROGRAMS SUPERVISOR

RESPONSIBILITIES

Essential Functions

• Manage and provide technical support for Space Camp Robotics and Cyber Camp activities and missions.
• Ensure all technology-driven programs run smoothly and align with Space Camp objectives.
• Supervise the coordination of materials, supplies, and equipment to ensure adequate resources for daily operations.
• Oversee the upkeep, troubleshooting, and maintenance of camp technology, including drones, VR/AR equipment, 3D printers, and advanced manufacturing tools.
• Collaborate with FBI and local cybersecurity companies to coordinate off-site visits and on-site briefings for trainees and staff.
• Work with internal and external partners to enhance technology integration within Space Camp programs.
• Develop and implement comprehensive training programs for Crew Trainers on technology curriculum, equipment usage, and best practices.
• Supervise and assess staff performance, providing guidance and solutions in collaboration with Camp Operations Managers and Human Resources.
• Enforce camp policies, safety procedures, and operational protocols in technology program areas.
• Support trainee discipline and provide parent/chaperone assistance as needed.
• Provide technical expertise to other USSRC departments, including the Museum, USSRC Educational Foundation, and Space Camp Education Team, to support outreach, program development, and technology initiatives.
• Ensure a safe, secure, and inclusive environment for all trainees, meeting or exceeding expectations for safety, hygiene, and emotional well-being.
• Foster an engaging and supportive learning environment for trainees and staff.

Supervisory Responsibilities: Yes

Level of Supervision: The Camp Technology Programs Supervisor is responsible for leading and managing the Camp Technical Team, including Technical Leads and Crew Trainers. This role oversees staff scheduling, workload distribution, and daily operations to ensure efficiency in technology-based programs. The supervisor provides guidance, resolves team concerns, and conducts performance evaluations to improve staff effectiveness. They work closely with Camp Operations Managers and Human Resources to address performance issues, implement disciplinary actions if necessary, and support professional development. Additionally, the supervisor develops and conducts training programs to ensure staff are proficient in equipment usage, curriculum delivery, and safety protocols.

Travel Required: Yes.

The Camp Technology Programs Supervisor role may require occasional travel depending on program needs. Travel may be necessary for coordinating off-site visits and partnerships with organizations such as the FBI, local cybersecurity firms, or educational institutions to enhance Space Camp programming. Additionally, the supervisor may attend conferences, workshops, or training sessions related to STEM education, robotics, cybersecurity, or camp management to stay updated on industry trends and best practices. Travel may also be required for outreach initiatives, recruitment efforts, or technical support for off-site Space Camp events. While most responsibilities are based at the Space Camp facility, the ability to travel when needed is an essential aspect of the role.

QUALIFICATIONS

Required Education

• Minimum of 30 college credit hours with supervisory experience.

Required Experience

• 2 seasons as a Crew Trainer in a Space Camp Technology program.
• Experience working with children with ADHD/special needs.
• Proficiency in troubleshooting and maintaining electronic devices.
• Knowledge of robotics, cybersecurity, aviation principles, and unmanned systems (drones).
• Experience with FIRST/Lego/VEX Robotics competitions.
• Familiarity with advanced manufacturing equipment and 3D modeling software.
• Proficiency in Python and Scratch programming.
• Proficient in DOS and Windows-based systems, including Excel and Microsoft Word.

OTHER REQUIREMENTS

Physical Requirements

This role requires the ability to stand and walk for extended periods while overseeing camp activities and training sessions. The position may involve lifting and carrying equipment, materials, or supplies weighing up to 50 pounds. Frequent bending, kneeling, and reaching may be necessary when setting up or troubleshooting technical equipment. The role also requires manual dexterity for handling small components, operating electronic devices, and using tools for equipment maintenance. Strong visual and auditory acuity is essential for monitoring camp operations, interacting with trainees and staff, and troubleshooting technical issues. The ability to work in both indoor and outdoor environments, sometimes in varying weather conditions, may also be required. Additionally, the role demands strong verbal and written communication skills, the ability to be organized, professional, and action-oriented, and the capability to work independently while managing multiple tasks efficiently. Patience and the ability to engage effectively with individuals of all ages, from children to adults, are also essential for success in this position.

Eligibility Qualifications

• Must be authorized to work in the United States.

WORK ENVIRONMENT

Environmental Factors

This role involves working in a dynamic environment that includes both indoor and outdoor settings. Indoor work is primarily conducted in classrooms, laboratories, and simulated mission areas, often involving prolonged exposure to screens, electronic equipment, and technical devices. Outdoor responsibilities may include supervising activities in various weather conditions, such as heat, humidity, or rain. The role may also require working in dimly lit or enclosed simulation spaces. Noise levels can vary, especially in group settings with trainees and during hands-on technical activities. Additionally, the position may involve exposure to chemicals, adhesives, or fumes associated with equipment maintenance, 3D printing, and advanced manufacturing tools. Adherence to safety protocols and proper handling of equipment is essential to minimize risks in the work environment.

Expected Hours of Work

This role follows a full-time schedule, with standard working hours of 40 hours per week. However, the position may require flexibility, including early mornings, evenings, weekends, and holidays, depending on program needs, special events, or peak camp seasons. During high-demand periods, additional hours may be necessary to support training, troubleshooting technical issues, or overseeing program operations. Some on-call availability may also be required to address urgent technical or staffing concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)