What are the responsibilities and job description for the FULL-TIME CAMPER SERVICES CLERK position at US Space & Rocket Center Education FDN?
RESPONSIBILITIES
Essential Functions
- Respond to Space Camp customer phone calls, provide information, and escalate customer concerns as needed.
- Create, organize, and maintain administrative paperwork for camp operations.
- Assist with the check-in and check-out process for Space Camp programs.
- Collect data and format reports to support operational needs.
- Perform additional duties as assigned to support overall Space Camp operations.
Supervisory Responsibilities: No
Level of Supervision: None
Travel Required: None
QUALIFICATIONS
Required Education
- High school diploma or GED required.
Required Experience
- One year of work experience in an administrative role or related field is preferred.
- Must be able to use a 101-key keyboard and have knowledge of DOS and Windows-based operating systems. Proficiency in Microsoft Word and Excel is required.
OTHER REQUIREMENTS
Physical Requirements
This position requires proficiency in using a 101-key keyboard and the ability to work on a computer for extended periods, performing tasks that demand attention to detail, such as data entry and document preparation. The role may involve sitting, standing, and moving between workstations as necessary throughout the workday. This role may require lifting/carrying supplies up to 50lbs. This job requires verbal communication skills—both over-the-phone and in-person.
Eligibility Qualifications
- Must be authorized to work in the United States.
WORK ENVIRONMENT
Environmental Factors
Work is primarily conducted in an office setting within a camp operations environment, with occasional interaction with campers and staff in various on-site locations. The position operates in a fast-paced setting with frequent interruptions, requiring adaptability and focus.
Expected Hours of Work
Flexibility is necessary, requiring weekend and/ or overnight hours, based on the Center’s needs and individual availability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
