What are the responsibilities and job description for the Administrative Pharmacy Liaison position at US Tech Solutions, Inc.?
Position Overview:
US Tech Solutions is seeking a Pharmacy Support Specialist to provide critical support to our healthcare clients. As a key member of our team, you will facilitate communication between providers, patients, and internal stakeholders, ensuring seamless coordination of activities and resolution of issues. You will possess exceptional organizational and communication skills, with a focus on delivering high-quality results in a fast-paced environment.
Key Responsibilities:
US Tech Solutions is seeking a Pharmacy Support Specialist to provide critical support to our healthcare clients. As a key member of our team, you will facilitate communication between providers, patients, and internal stakeholders, ensuring seamless coordination of activities and resolution of issues. You will possess exceptional organizational and communication skills, with a focus on delivering high-quality results in a fast-paced environment.
Key Responsibilities:
- Provide professional phone assistance to members, providers, and other stakeholders, utilizing the criteria-based prior authorization process.
- Maintain complete and accurate documentation of all interactions, including approvals and denials.
- Transfer clinical questions and judgment calls to pharmacists as needed.
- At least 1 year of experience in an administrative support function, preferably in a pharmacy setting.
- Advanced computer skills, including word processing and spreadsheet utilization.
- Excellent customer service skills, both written and verbal.
- RI Pharmacy Technician License.
