Benefits Analyst

Job Description:
Contract Duration: 6 months (with possible extension)

• Seeking a Sr. Benefits Analyst who will review and analyze data in the data warehouse to make recommendations to the broader Benefits team to enhance the benefits package. They will manage benefits audits and collaborate effectively with both internal and external partners to propose process improvements and opportunities for automation in a cost effective, robust, and scalable way.
• The analyst will interface between the benefits business function and other technology functions for any enterprise solutions from concept through to testing, delivery, and support.
• The role will report to Manager, Benefits with day-to-day operations aligned closely with the benefits roadmap. The nature of the role may change in different phases such as designing globally initially and then supporting local implementation.
  

Key Responsibilities:

• This role requires keen attention to detail with strong understanding of business analysis best practices.
• Effective collaboration with vendors, management, and employees.
• Troubleshoot and respond to inquiries from employees and key stakeholders
• Create and maintain documentation and standards.
• Manage the benefits reconciliation process
• Manage the leave of absence process
• Gather and document business requirements and functional specifications.
• Develop acceptance test scenarios and participate in testing activities.
• Timely delivery of workstream/team responsibilities.
• Work supportively and collaboratively with other teams, building relationships with key stakeholders.
• Proactive in seeking information, challenging norms, and driving efficiency
• Work in a matrixed, international, and virtual environment.
• Work on multiple projects/tasks at a time.
• Work as part of a global team, thinking globally
• Some out of hours working to support the global organization.
  

Experience:

• Program Office Notes: Looking for candidates from a benefits background ideally with a background in analytical skills in Excel. Must have proficiency in Excel functions such as Vlookups, Pivot Table, etc. This is a must have as the team does not have time to train on these functions so need to know Day 1.
• Customer facing - Internal employees and external vendors via Service Now ticketing system or phone. Someone who comes from a benefits administrator background with good analytical skills is the ideal fit. They are willing to train, but not from scratch. Should have 3 years of experience.
• Top two items: Someone who can communicate efficiently with internal and external partners (via ticketing system or calls) and great analytical experience using Excel.
  Nice to haves: Any type of ADP experience (GlobalView is what is currently being used), Oracle Fusion, experience navigating vendor/insurance sites.

Skills, and Qualifications:

• Communication skills: Excellent verbal communication skills and able to collaborate with others on problem solving and requirements gathering sessions. Happy to work with teams to educate and spread ideas. Excellent written skills to communicate documentation.
• Time Management: Excellent organizational skills with the ability to manage and balance multiple priorities in a fast-paced, complex business environment, coupled with the aptitude to set priorities, manage deadlines, and make bold data-driven decisions
• Judgement and problem-solving skills: Proactive problem solver, naturally inquisitive and independent critical thinker with a creative mind set
• Customer service orientation: Self-motivated individual with a strong customer service mindset and are adept to working in a team-oriented, collaborative environment with the ability to build credibility and trust from staff and internal and external constituencies.

Education:
Bachelors degree or equivalent experience

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.