What are the responsibilities and job description for the Operations Associate position at US Tech Solutions, Inc.?
Duration : 12 Months contract
Job Description :
This role is for an experienced Global Stock Plan Services Operations Associate who handles high volume, complex, and sensitive transactions.
This role will include processing share transfer requests, clearing outstanding debits, resolution of escalated issues, reissues, processing and investigating payments, check and Fed wire disbursements, check stop payments, etc.
Associates are required to meet production and quality standards, cross train in multiple functions, adhere to compliance and control guidelines, and interact with internal and external clients, as well as peers in phones and operations.
Responsibilities :
Exceptional Quality Subject Matter Expertise in a core line of business
Excellent and efficient communication (written, oral, listening) Strong interpersonal and service skills
Desire to go above and beyond on every request Highly motivated professional with problem solving ability and personal accountability
Ability to learn quickly and apply knowledge in an ever-changing environment
Experience :
Knowledge / Work experience in Finance industry is required
Skills :
Working knowledge of Wealth Management products and services
Ability to work quickly and efficiently in a fast-paced environment
Ability to manage numerous tasks simultaneously
Ability to work effectively across diverse Lines of Businesses
Excellent verbal, written, and interpersonal communication skills
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