What are the responsibilities and job description for the CSC Customer Service Spec 1 position at US Tech Solutions?
About the Company - My name is Mounika , and I represent US Tech Solutions. US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website. www.ustechsolutionsinc.com
About the Role - Please find the Below is a summary of the position. If you are interested in the opportunity listed below, please forward your updated resume along with current contact information, or perhaps you can recommend someone who would be interested in this position.
Responsibilities -
- Competency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests.
- Ability to assist in special projects.
- Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift.
- Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV.
- Assists with the workflow and assignments for patient transporters.
- Leads or participates in projects in support of the department.
- Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
- Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time.
- Performs all position appropriate duties as required in a competent, professional and courteous manner.
Job Title: CSC Customer Service Spec 1
Location: Temple TX 76508
Duration: 6 months contract
Available Shifts:
Position 1 and 2: Shift Time: 9 AM – 5:30 PM Work Week: Mon - Fri (but would sub in on weekends based on PTO coverage)
Position 3: Work Week: Thursday - Monday Shift Time: 10 AM – 6:30 PM
Note: We Have Been Explaining To Applicants That Once Trained They Will Be Asked To Help Out On Occasional Weekends.
Salary : $18
