What are the responsibilities and job description for the Production Analyst position at US Tech Solutions?
Training And Occupational Experience
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- 2 to 5 years’ experience either in the fields of IT or Application Support, banking operations/client service or Client Management (call-center…), functional monitoring.
- A background on Cash Management and/or Swift would be considered as a strong asset
- University degree, preferably Bachelor in IT or Business Administration is a plus for the job.
- Knowledge on ticketing tools (like JIRA, Service Now…)
- Basic knowledge on Information Systems and Technical/Functional architecture
- Knowledge on financial messaging standards (SWIFT MT/MX…) is a plus.
- Knowledge of the European financial standards (SEPA, SCT, SDD, Instant Payments, Market Infrastructures)
- Decisive:
- Knowing the organizational processes of client (or at least the internal organization of a bank)
- Knowing the SWIFT and Cash Management Payment infrastructures on the market and at client
- Being able to manage functional and technical incidents based on standard processes
- Knowing about the corporate clients’ channels
- Having a past experience in monitoring end-to-end financial flows
- Strong communication skills (writing and oral) in English and in French if possible
- Client focus: Ability to analyze and understand internal business users and to bring them support
- Analytical and information structuring skills
- Trouble shooting: be able to take initiatives and problem solving
- Stress resistance: responsiveness and capacity to prioritize your actions
- Rigorous and accuracy
- Ability to collaborate (strong team player)
- Languages: French recommended and fluent in English
- The team is part of a follow-the-sun model that is based on European activities:
- The team members are requested to work several weekends per year (around 16 weekends per year) and during public holidays. You get days off for each worked weekend or worked public holiday
- During the week, the team members work in staggered hours (11:30AM - 07:30PM).
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
