What are the responsibilities and job description for the Wintel/VMware Engineer position at US Tech Solutions?
Role: Wintel/VMware Engineer (VMware/Windows experience)
Worksite: Remote (US Locations Only)
Hours: Standard working hours Oncall Off Business hours
Job Description:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Worksite: Remote (US Locations Only)
Hours: Standard working hours Oncall Off Business hours
Job Description:
- To manage and support all Windows servers including the Operating System.
- To recover Windows servers in the event of hardware failure
- Working knowledge on Windows Installation, transition, upgrades, space management, troubleshooting and maintenance
- Deployed Microsoft windows OS Patches released by Microsoft on Servers,
- Provide good support to mission critical midrange server infrastructure and possess good understanding of server hardware architecture and performance.
- Provide inputs in capacity planning and consolidation of Wintel based server infrastructures including virtualized environments.
- Deep level troubleshooting skills on complex issues with Wintel based server infrastructures including performance and capacity issues.
- Ensure availability and performance of Windows instance / VMware hypervisor can fully support the applications.
- Proactively monitor the Windows systems / VMware hypervisor to ensure services are up and running.
- To collate and maintain full server inventory.
- To review and agree BAU acceptance of change records on Server Management supported environments.
- To be Technical Experts in a number of supported Technologies Citrix, Clustering, ESXI etc
- To proactively manage all issues raised as problems and perform root cause analysis where requested.
- Perform system health checks both of operating system and supported technologies such as Exchange.
- Escalate service enhancement suggestions to the Server Management team.
- Provide responsive action to any high priority issue by providing the agreed level of technical cover 7x24 hrs
- Respond to monitoring alerts and execute reporting of system health and capacity through the use of tools and procedures to ensure compliance with service level agreements and operational standards
- Experience in scheduling and automating deployments in Wintel based server infrastructures
- Extensive experience in Windows Remote Desktop Services Setup and licensing Technical Skills:
- Virtualization Technologies - VMWare, vSphere, vCenter
- Knowledge on Hyper-V Server 2008 and Hyper-V Server 2012
- Basic Knowledge on storage - SAN , NAS & Backup , Network technologies
- Expert knowledge on MSCS clusters with Windows Server 2003 and Windows Server 2008 / 2012 Failover Clustering
- Good working knowledge on ESXI and related cluster support and Vcentre knowledge.
- The candidate should have attained professional certifications in the ANY of following areas
- AWS/Clienture/VMware/Windows Server
- Extensive knowledge on the latest editions and at least 2 earlier editions of the Windows Server Operating Systems (2016 /2012/2008/2003)
- Experience in Windows Scripting - vbScript, PowerShell will be added advantage
- Good Hardware Knowledge on Client, IBM , DELL servers
- Proficient in Microsoft Visio and Microsoft Office (Word, Excel, Power Point)
- Create and document technical Artifacts for the solution - Power Point for higher level design representation, Technical Visio Drawings, Configuration Details /Test Plans in Excel and Detailed descriptions in Microsoft Word.
- Excellent verbal and written communication, presentation skill, technical and documentation skills
- Excellent analytical and troubleshooting skills.
- Ability to support multiple initiatives at any given time.
- Provides management updates and reports on project responsibilities, progress, dependencies, risks, and escalations.
- Ability to understand business needs and translate them into technical requirements and assist in solutions.
- Ability to identify challenges and convert them into opportunities.
- Ability to collaborate with cross functional teams on creating multi-discipline solutions.
- Ability to work comfortably with people from diverse geographical and cultural backgrounds.
- Ability to work independently and in team environments with discipline in a remote/home working environment.
- Excellent Knowledge on ITIL process
- Demonstrated leadership qualities, ability to handle and work customer escalations to satisfactory resolution, sense of ownership and credibility.
- Excellent knowledge and ability in Microsoft Office products, especially Power-Point, Word, and Excel.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
