What are the responsibilities and job description for the Workplace Experience Coordinator position at US Tech Solutions?
Workplace Experience Coordinator
Charlotte, NC 28203 (Onsite)
12 Months
Job Description:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Charlotte, NC 28203 (Onsite)
12 Months
Job Description:
- Managing In-Office Experience: Serving as the primary point of contact for employees and visitors, ensuring a great first impression with a warm and welcoming atmosphere. Provide access assistance, in tandem with onsite security.
- Event and Meeting Coordination: Serve as a contact point for offsites, events and meetings, managing setup requirements, and providing hands-on support for events, room configurations and deliveries.
- Hospitality Services: Manage meal coordination for employees, including any lunch catering, special dietary requests, and meal ordering for meetings and events. Oversee the stocking of snacks and beverages. Collaborate with vendors and providers to ensure high-quality service delivery.
- Managing Workplace Operations: Address employee requests in coordination with property management, conducting regular office audits, and ensuring all facilities issues are promptly resolved. Coordinate with building management to ensure quality services, compliance with lease obligations, and collaborate with IT, AV, and Security departments for any operational needs.
- Employee Experience & Support Services: Monitor and respond to tickets, emails, Slacks, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials.
- Excellent customer service skills with a pleasant and calm demeanor.
- Previous experience with event assistance and coordination.
- Broad knowledge of Workplace Operations policies and procedures.
- Ability to work in a flexible, positive, and team-oriented environment, embracing process improvement.
- Strong organizational and multitasking skills.
- Proactive self-starter with minimal supervision.
- Excellent communication skills (verbal and written).
- Proficient in Google Suite.
- Ability to be in-office daily.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
