Receptionist

Job Summary
We are seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment.

RESPONSIBILITIES

Supervision

· N/A

Administrative

· Manage the reception area with professionalism to ensure high quality customer service

· Greet people and visitors who enter the office and communicate with them in a pleasing manner and positive attitude

· Answer all incoming calls, redirect incoming calls, take phone messages

· Keep front desk in ord

· Receive and distribute letters and packages arriving to the office

· Send “Thank you” letters

· Assist in purchasing office supplies and furniture

· Assist with requests for office maintenance or office equipment, including copiers, printers, and phone

· Provide administrative assistance (filing, creating folders, keeping track of assistance requests)

· Assist with typing lesson plans or other program/office documents

· Maintain program statistics

· Assist with scheduling appointments for Immigration and Peer Support services

· Provide information to clients and answer queries of people who call to the organization or information seekers about the organization and its programs/services

Training

· Provide training to program staff on equipment utilization

Outreach

· Create outreach materials

QUALIFICATIONS

Knowledge

· Education and Training — Knowledge of office equipment and Microsoft office suite

· Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services.

· Administration and Management — Knowledge of business and management principles

Skills

· Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

· Coordination — Adjusting actions in relation to others' actions.

· Service Orientation — Actively looking for ways to help people.

· Instructing — Teaching others how to do something.

· Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

· Cultural Competence — Sensitive to customs and practices and able to work effectively in cross-cultural situations.

Abilities

· Oral and Written Expression — The ability to effectively communicate information and ideas in speaking and/or writing in English

· Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.

Other

· High School Diploma

· Interact effectively with different individuals and subgroups

· Work in team environment

Physical Demands: Must be able tolift up to 50 lbs. Physical demands would be typical of any standard office position

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 20 per week

Schedule:

• Day shift

Ability to Commute:

• 3450 W. Central Ave , Toledo, ohio 43606 (Required)

Ability to Relocate:

• 3450 W. Central Ave , Toledo, ohio 43606: Relocate before starting work (Required)

Work Location: In person

Salary : $16