Youth Apprentice - IT (High School)

DIVISION : Corporate POSITION SUMMARY The Youth Apprenticeship role at U.S. Venture is a 1 or 2-year program that gives juniors and seniors in high school the chance to explore a career area of interest. Students spend part of their school day earning credit while they gain industry experience under the guidance of mentor. Every effort is made to design a Youth Apprentice assignment that matches the student’s interests, provides meaningful work and a valuable learning experience, as well as to align to the associated State’s Youth Apprentice guidelines for skills the student will need to acquire. Youth Apprentices may be assigned to one area or rotated through several divisions/departments.

JOB RESPONSIBILITIES
Collaborating with IT staff: The apprentice will work closely with the IT team to resolve technical incidents or fulfill service requests. This involves learning how to troubleshoot and address common IT issues.1.
Hardware installations and configurations: The apprentice will learn to perform installations and configurations of hardware. This includes setting up user devices, AV equipment, and ensuring they connect to the network and Wi-Fi.
Documentation and reporting: The apprentice should maintain accurate records of IT tasks performed, incidents resolved, and service requests fulfilled. Clear documentation is essential for tracking progress and knowledge sharing.
Basic network troubleshooting: The apprentice will learn to diagnose and resolve network connectivity issues. This includes checking cables, switches, and routers, as well as understanding IP addressing.
User support and training: The apprentice will provide basic user support, such as password resets, account setups, and software support guidance. Training users on new tools or features may also be part of their responsibilities.
Participating in IT projects: As opportunities arise, the apprentice can assist in IT projects, such as implementing new technologies.
Microsoft Exchange administration: The apprentice will learn to manage Microsoft Exchange servers and services. This includes tasks such as creating and managing user mailboxes, configuring email distribution groups, setting up shared calendars, and troubleshooting email-related issues

QUALIFICATIONS
Student in Junior or Senior standing in high school
Completion of an IT related class strongly preferred along with technical aptitude
Able to begin a Youth Apprenticeship in summer (preferred) or fall 2025
Ability to work on-site in downtown Appleton, at least 10 hours per week during normal business hours during the school year

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101 .