Supervisory Social Worker

Duties

Duties:

• The incumbent is a Supervisory Social Worker in Social Work Services under Behavioral Health. They are assigned as the Program Coordinator of the Transformation and Recovery Center (TRC), providing oversight to the program and supervision of employees. The TRC is an 18 bed MHRRTP program with two different treatment tracks: PTSD and Addictions. This position oversees all staffing, clinical, and administrative responsibilities for the residential programming.
• The incumbent directly supervises staff. They administratively oversee more than 30 employees working in the TRC from nursing, psychology, psychiatry, social work, and the peer specialist programs. Incumbent must adhere to the facilities rules, policies, and procedures. They will assure all Social Workers whom they supervise are aware and adhere to all current directives of VHA, State licensure standards and VA-OIG expectations. The incumbent will conduct ongoing intensive reviews and appraisals to ensure the accomplishment of objectives and adherence to standards set by governing bodies.
• As the Program Coordinator, the incumbent is responsible for planning, writing, establishing, and implementing policies and procedures for residential programming. The incumbent also provides direct services to patients and family members for substance abuse and mental health issues for patients in the residential program. Services may include treatment in both individual and group settings. The incumbent will also provide psychosocial and diagnostic assessments and crisis intervention. The incumbent also oversees the admissions coordinator for the Transformation and Recovery Center.
• The incumbent serves a critical role to ensure the program meets the standards of both the Commission on the Accreditation of Rehabilitation Facilities (CARF) and the Joint Commission. The Incumbent is an active member of the CARF committee. The incumbent is well versed in both Behavioral health and Hospital standards of the CARF Manual. The incumbent participates in both VISN 20 and National VA calls and committees as assigned. The incumbent may help other MHRRTP programs discuss/problem solve areas of improvement as directed by Central Office or by the VISN 20 Leadership group.
• The incumbent is responsible for monitoring the efficiency, effectiveness, timeliness, and quality of the TRC. This includes development and monitoring of quality indicators; supervisory review mechanisms; review of workload data from Vista and DSS, the SAIL report, budget, and position management. They review staffing patterns and work assignments within assigned area to ensure that staffing levels are appropriate to meet workload demands. The incumbent is responsible for continuously improving the efficiency, effectiveness (in terms of cost) and outcome of interventions, and quality of services provided by staff assigned to their programs. As part of a team effort, they will identify areas for improvement, gather relevant data, assess the data, develop, and implement ideas for improvement, and evaluate efficacy of improvements. Incumbent also serves on BH, Medical Center, and VISN VA committees and task forces that support MH program services and monitors efficiency, effectiveness, and data. They are responsible for timely completion of all program evaluations and documents required by the Medical Center, VISN and VACO.
• They will have administrative oversight of the hiring, scheduling, and staffing issues for all disciplines working in the TRC. The incumbent provides programming oversight for over 30 professional staff and trainees that spend all or some of their time working in the Transformation and Recovery Center which include: Nurses Practitioners , Psychiatrists, Psychologists, RNs, LPN's, Res Techs, Chaplin, Recreation Therapist, and administrative support staff. As the Program Coordinator of the TRC, incumbent will ensure PTSD and substance abuse programming schedules are coordinated efficiently and effectively for patients.

Requirements

Conditions of Employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• You may be required to serve a probationary period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must provide a complete Application Package which includes:
  

  • License
  • Resume
  • Transcript

  
  
  The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
  
  

  • Cover Letter
  • DD-214/ Statement of Service
  • License
  • Other (1)
  • Resume
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/09/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12719643.

  • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.

  • Click Submit My Answers to submit your application package.

  
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

  Agency contact information

  Yolanda Gallegos

  Phone

  (208) 422-1000 X7376

  Email

  yolanda.gallegos@va.gov

  Address

  Boise VA Medical Center
  500 West Fort Street
  Boise, ID 83702
  US

  Next steps

  Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
  
  You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
  
  NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency

Applicants will be referred in the following order: First - Current Permanent Federal Employees Other Agencies; Second- All other qualified applicants.