What are the responsibilities and job description for the Fresher, Parent Liaison Office position at US Vietnam Talent International School?
Job Description
UTS is committed to maintaining high safeguarding standards and ensuring the welfare of all students in our care and staff who work in the school. All appointments are subject to satisfactory references, identity checks, qualification verifications, and clear Enhanced DBS/National Police Background Certificate(s). When applying, provide 3 professional referees, including your most recent line manager, along with their position, name of institution and full contact details with domain email address.
EQUAL OPPORTUNITIES
UTS is an equal opportunities employer that values individuality, diversity, and inclusivity. We welcome applications from appropriately qualified individuals from all backgrounds. We are committed to creating and sustaining an inclusive environment that celebrates the diversity of both staff and students. We foster perseverance, tolerance, and integrity, believing in equal opportunity for everyone, irrespective of age, disability, gender, race, religion or belief, and other personal characteristics. Candidates are assessed against relevant criteria only, such as skills, qualifications, abilities, and experience, in selection and recruitment. We believe that diverse teams are stronger teams, and that inclusivity enhances the sense of belonging and promotes success for both staff and students.
Apply for this job
More positions
Nhân Viên Chăm Sóc Học Sinh (Năm Học 2025 - 2026) View all jobs
- JOB RESPONSIBILITIES
- Receive and coordinate with relevant departments to address inquiries and feedback from parents and students.
- Collaborate with the school management to communicate, receive, and resolve parents‘ concerns regarding service and education quality.
- Analyze data and generate reports.
- Carry out student care activities and re-enrollment procedures for returning or transferring students.
- Establish and manage communication channels to receive all calls and emails from parents.
- Respond to and handle all incoming calls and emails.
- Manage student records.
- Other tasks as assigned by line manager.
- JOB REQUIREMENTS
- Final year students or Fresh Graduate in University/ College with major in Business Administration/English or relevant.
- At least 1 year of experience in customer service. Preference for candidates familiar with the education sector.
- Experience in student care at schools, especially international schools and language centers.
- Proficient in office computer skills
- Conversational English skills.
- Calm, patient, and friendly demeanor.
- Good listening skills
- Quick adaptability and flexibility.
UTS is committed to maintaining high safeguarding standards and ensuring the welfare of all students in our care and staff who work in the school. All appointments are subject to satisfactory references, identity checks, qualification verifications, and clear Enhanced DBS/National Police Background Certificate(s). When applying, provide 3 professional referees, including your most recent line manager, along with their position, name of institution and full contact details with domain email address.
EQUAL OPPORTUNITIES
UTS is an equal opportunities employer that values individuality, diversity, and inclusivity. We welcome applications from appropriately qualified individuals from all backgrounds. We are committed to creating and sustaining an inclusive environment that celebrates the diversity of both staff and students. We foster perseverance, tolerance, and integrity, believing in equal opportunity for everyone, irrespective of age, disability, gender, race, religion or belief, and other personal characteristics. Candidates are assessed against relevant criteria only, such as skills, qualifications, abilities, and experience, in selection and recruitment. We believe that diverse teams are stronger teams, and that inclusivity enhances the sense of belonging and promotes success for both staff and students.
Apply for this job
More positions
Nhân Viên Chăm Sóc Học Sinh (Năm Học 2025 - 2026) View all jobs
