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Dispatcher

US0060 Sysco Nashville, LLC
Clarksville, TN Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/10/2025

JOBSUMMARY

Dispatches deliverydrivers and provides driver and customer support. Arrangesschedules for workers, equipment, and / or service vehicles for theconveyance of materials and products. Maintain communications withall interested parties throughout the delivery process to ensureand facilitate the best possible product delivery and service.Update information and systems asrequired.

This job must becarried out in compliance with all Sysco Corporation BusinessConduct and Ethics Standards, policies, and procedures as well asall Federal, State, and Local laws, including the Sarbanes-Oxley(SOX) Act of2002.

RESPONSIBILITIES

  • Timelydispatches drivers each morning, assuring that each driver has thecorrect invoices and all drivers depart terminalpromptly.
  • Completes Absentee and TardyForms.
  • Makes necessary data input into E-Timeand Achievement Based Compensation (ABC) paysystems.
  • Provides driver and customer supportvia incoming phone calls to the transportationdepartment.
  • Maintains Tripmaster records,driver daily record of status records (Department of Transporation(DOT) Logs), and driver Manifestrecords.
  • Designates vehicles according tofactors, such as length and purpose of the trip, freight, passengerrequirements, preference of the user, or otherfactors.
  • May makes route adjustments oraccommodations for deliveries, based on time of departure,destination, and expected time ofreturn.
  • Direct activities of drivers, usingtwo-way radio or other communication and investigate overduevehicles.
  • Possibly confer with customers toexpedite or locate missing, misrouted, or delayed routes, ordamaged merchandise.
  • Retain a record ofmileage, fuel used, repairs made, and other expenses. May alsocoordinate the issue of equipment to drivers, such as hand trucks,dollies, and blankets.
  • Other projects andresponsibilities, asassigned.

QUALIFICATIONS

Education

  • High School diploma,General Education Development (GED), or ability to read, write, andperform mathematics at this level isrequired.
  • Associate's or Bachelor's degree inLogistics, Supply Chain, or related field ispreferred.
  • Experience

  • 3-5years of related work experience in Distribution or Food Service isrequired.
  • Certificates,Licenses, andRegistrations

  • CommercialDrivers' License (CDL) Class A is preferred, but notrequired.
  • ProfessionalSkills

  • Adjusting actionsconcerning others' actions.
  • Using logic andreasoning to identify the strengths and weaknesses of alternativesolutions, conclusions or approaches toproblems.
  • Monitoring / Assessing performance ofyourself, other individuals, or organizations to make improvementsor take corrective action.
  • Managing one's owntime and the time of others.
  • Giving fullattention to what other people are saying, taking time tounderstand the points being made, asking questions as appropriate,and not interrupting at inappropriatetimes.
  • Talking to others to convey informationeffectively.
  • Considering the relative costs andbenefits of potential actions to choose the most appropriateone.
  • Identifying complex problems and reviewingrelated information to develop and evaluate options and implementsolutions
  • PhysicalDemands

    The physical demands described hereare representative of those that must be met by an employee tosuccessfully perform the essential functions of thisjob.

  • Regularly required to sit, stand,walk and use hands and fingers to operate a computer keyboard,mouse, and telephone to talk andhear.
  • Frequently required to sit and reach withhands and arms.
  • Must occasionally lift and / ormove up to 20 pounds.
  • NOTICE : The above statements are intended to describe thegeneral nature of the environment and the level of work beingperformed by this job. This job description in no way states orimplies that the duties and responsibilities listed are the onlytasks to be performed by the employee in this job. The employeewill be required to follow any other instructions and to performany other job-related duties requested by his or hersupervisor.

    Reasonableaccommodations will be made to enable individuals with disabilitiesto perform the essential functions.

    This jobdescription supersedes prior job descriptions. When duties andresponsibilities change and develop the job description will bereviewed and subject to changes of businessnecessity.

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