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Client service representative

US012 Marsh & McLennan Agency LLC
Orland, IL Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 3/1/2025

Description :

Client Service Representative

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.

More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Learn more about what makes us different and how you can thrive as a Client Service Representative at Marsh McLennan Agency (MMA).

With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

What You Do

Client Service Representative

  • Prepare and send Renewal and Mid-term Certificate of Insurance and Evidence of Property Insurance forms
  • Review contracts to ensure that requirements are met by insurance policies
  • Communicate with clients and internal and external stakeholders regarding service issues
  • Maintain file documentation of forms and supplements for attachment to certificates
  • Verify coverage for third parties
  • Manage data in Agency Management System
  • Process Agency Bill Invoices upon instructions from account team
  • Perform other duties as requested

Your Education and Experience

Required

  • Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
  • Proficiency in Microsoft Outlook, Excel and Word
  • Commitment to advancing your insurance knowledge via training and obtaining approved industry designation
  • The employee is responsible for adherence to the stated expectations of the E&O Plus Quality Management Program

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities
  • Last updated : 2024-11-10

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