Product Owner II

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

As a Product Owner, you will collaborate with your team(s) to meet stakeholder requirements, prioritize the backlog, and create user stories. You will lead ceremonies with the Scrum Master and work closely with Product Management on the product roadmap and backlog. You will communicate with clients and other CSG groups and must be open to asking questions and learning new technologies.

We are looking for a Product Owner who will:

• Define and prioritize product features and user stories based on business value and risk.

• Define and update a product roadmap quarterly and communicate the roadmap to stakeholders.

• Define user stories, prioritize team backlog, and present new product stories in iteration planning.

• Partner and collaborate with stakeholders to work through requirements and define solutions to meet our customers’ business needs.

• Work closely with cross-functional teams within CSG to ensure successful implementation of features.

• Be a leader on your team(s) and work closely with the Scrum Master and team on solutions and decisions.

• Review completed user stories and provide feedback to the team during demos.

• Identify areas for improvement and implement changes accordingly with your team(s) and yourself.

• Communicate effectively with both technical and non-technical stakeholders.

• Build working relationships with clients, continuously striving to improve the business relationship.

• Consolidate requests, designs, and technical research to create well-defined and well-documented requirements, estimates, user stories, and solutions.

• Support and enforce team testing and coding standards as part of acceptance criteria for all deliverables.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in computer science, related field or equivalent experience

• 5 years of experience as a product owner or similar role

• Strong understanding of software architecture and testing frameworks

• Excellent communication skills with both technical and non-technical stakeholders

• Ability to manage multiple concurrent projects simultaneously

• Experience working in an Agile/DevOps environment, and managing iteration-level deliverables

• Familiarity with JIRA, Confluence, and/or ADO

• Familiarity with ACP, CCS, and CSG's Core Billing functionality from a business perspective

• Able to demonstrate an ability to learn from challenges and apply continuous improvement as an individual as well as with the team and Product Owner process as a whole

• Ability to read, write, speak and understand the English language in a business environment

Our Guiding Principles

Impact

• Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

• Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

• Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits 

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

View More Benefits  

• If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at 1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

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Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Salary : $95,077 - $152,124