IT Infrastructure Project Manager

World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3,6 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company’s activities since its creation in 1902. Air Liquide’s ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.

Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future. This position is not open for non-immigrant visa sponsorship.

How will you CONTRIBUTE and GROW?

The GIO team within the Americas is responsible for ensuring the delivery of all GIO services to its customers across all the Americas (North America, Latin America, Airgas) and their respective entities, encompassing more than 25,000 employees.

Within this team the GIO Infrastructure Project Manager will manage all aspects of large scale/complex infrastructure projects and their transition to operations (run mode). These projects will involve any single or multiple infrastructure components, (eg. Network, Cloud/Data Center technologies, Computing, Security, End User Digital Workplace).

The Infrastructure Project Manager will manage the delivery of projects from project initiation through the transition to operations on time and within budget.  Responsible for the overall direction, coordination, control and completion of assigned projects, the Infrastructure Project Manager will also participate in the continued development and implementation of the GIO Americas PMO process, tools and reports.

Demand Assessment:

• Support the demand management decision process through the creation of project statements of work, work orders, charters and gate documents.

• Conduct feasibility studies with Solution Architects within the different Services Lines.

• Facilitate the assessment of the project impact in terms of cost, capacity, contingency, infrastructure and evaluate the level of risk, needed budgets and the resulting IT Value (ROI, IRR).

Work Planning:

• Define the structure, scope, and direction of efforts around work plans, schedules, cost estimates, resourcing required to successfully deliver the project.

• Develop a detailed plan to monitor and track the project.

• Design and lead project governance and reporting, in line with governance standards.

• Support the development of project business cases and steward the proposed project through governance for sign-off to proceed.

• Manage vendor selection and the negotiation process; approve vendor deliverables and payments.

 Project Monitoring and Delivery:

• Direct project delivery through active leadership and involvement to ensure projects meet time, cost and quality requirements.

• Maintain hands-on role to ensure deadlines are met and key deliverables are completed on-time.

• Track and manage project progress in terms of scope, timeline and budget.

• Identify and anticipate risks and issues - facilitate resolution, mitigation, and appropriate escalation to senior management - including the active maintenance of risk and issue logs 

• Serve as the interface between project teams and customers to ensure collaboration and coordination between all stakeholders.

• Lead project governance and reporting, in line with governance standards.

• Monitor and communicate status and progress to stakeholders through status reports, updated project plans, financial reports and portfolio management tools. Communicate and incorporate feedback from customers.

• Identify and manage scope changes through change request documentation and approval management

• Develop and maintain comprehensive documentation for each project, ensuring appropriate storage

• Manage suppliers supporting project delivery.

• Provide direction and support to the project team.

• Ensure that project delivery complies with regulations and company policies.

Project Management Office Support:

• Compile and analyze data for management reporting and metrics

• Work closely with other members of the PMO to create, revise and maintain PMO governance and structure by proactively alignment with best practices and trends

General Qualifications

• Bachelor’s degree in Computer Science, Management Information Systems or other relevant area (or equivalent experience)

• PMP,  Prince2, and/or SCRUM Certification

• 7 years experience in IT 

• 5 years of proven experience as a Project Manager 

• Experience in a multicultural environment is an asset

• Demonstrated experience in hands-on project management skills, methods and techniques (planning, scheduling, financial modeling, reporting, project control procedures, etc.).

• Advanced proficiency in GSuite (Docs, Sheets, Slides) 

• Experience with ITSM, preferably ServiceNow.

Critical competencies

• Ability to communicate with all levels of Management in order to gather required data in a timely manner as well as present relevant information when required.

• Works safely and complies with Air Liquide policies and procedures.

• Ability to effectively manage crisis situations and work in high pressure environments.

• Ability to deal with changing environments.

• Ability to work autonomously, in a remote environment within a matrix organization of a large multinational company.

• Ability to function in a team environment with extensive flexibility and limited supervision; must be a driven self-motivator.

• Analytical and solutions oriented with the ability to solve complex problems, providing detailed insight, constructive criticism

• Ability to lead technical discussions with customers and internal teams, status meetings and briefing sessions.  Demonstrated ability to communicate effectively and confidently at all levels (i.e. in detail with technical teams and present summaries with senior management)

• Demonstrated evidence of influencing positive change within your environment and implementing service delivery metrics and reporting capabilities

• Ability to promote teamwork and a cooperative work environment.

• Strong financial acumen and understanding of project and enterprise budgeting processes

• Customer and Service Oriented;

• Strong listening and dialogue skills to understand needs and problems encountered by users

• Proven interpersonal, analytical, presentation, communication, and organizational skills

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.