Demo

Strategic Accounts Central Service Coordinator

US11344-AIRGAS Airgas Safety, Inc.
Germantown, WI Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 5/18/2025
R10063589 Strategic Accounts Central Service Coordinator (Open)

Location:

Germantown, WI (LLC Support) - Management

How will you CONTRIBUTE and GROW?

This role is responsible for supporting Strategic Account customers by providing a centralized point of contact and the coordination of new job set ups, orders, cylinder pickups, and job closures. Works directly with the branches to expedite and confirm delivery and pick up requirements. The representative will be responsible for providing exceptional service and support to both external and internal Airgas customers incorporating professional verbal and written communications and proactive follow up.

In particular you will: 

  • Research and identify the correct servicing branch and confirm availability of products.

  • Process orders and coordinate deliveries with branches. Verify and confirm requested delivery date and proactively communicate any changes to customers.

  • Coordinate new account set ups and provide account number and servicing branch contact information to customers.

  • Enter cylinder pick up orders and coordinate timely pickups with branches. 

  • Validate zero cylinder balance and initiate job closures.

  • Enter cylinder audits when necessary.

  • Meet all call coaching expectations. 

  • Demonstrate a strong ability to identify, analyze and creatively solve customer concerns while creating opportunities to increase customer satisfaction.

  • Interact with external and internal customers in a professional, friendly, and courteous manner, Maintains a positive, enthusiastic approach at all times.

  • Manage, organize and prioritize workload to maximize completion of daily responsibilities.

  • Perform all other duties as assigned or requested.

________________________

Are you a MATCH?

PREFERRED EDUCATION AND EXPERIENCE:

  • High School Diploma required.  Associate’s or Bachelor’s Degree preferred.

  • 2 years customer service/sales experience

  • Proven organizational skills with the ability to prioritize, multi-task and meet deadlines

  • Strong verbal and written communication skills

  • Motivated, proactive individual who can work both independently and within a team

  • Knowledge of safety, gas, and welding products 

  • SAP knowledge

________________________

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children,  including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

_________________________

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

_________________________

Equal Employment Opportunity Information
 

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. 

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

_________________________

California Privacy Notice

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Strategic Accounts Central Service Coordinator?

Sign up to receive alerts about other jobs on the Strategic Accounts Central Service Coordinator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$32,767 - $44,639
Income Estimation: 
$40,894 - $49,994
Income Estimation: 
$41,229 - $54,149
Income Estimation: 
$41,229 - $54,149
Income Estimation: 
$47,314 - $59,730
Income Estimation: 
$49,077 - $63,474
Income Estimation: 
$49,077 - $63,474
Income Estimation: 
$64,786 - $82,048

Sign up to receive alerts about other jobs with skills like those required for the Strategic Accounts Central Service Coordinator.

Click the checkbox next to the jobs that you are interested in.

  • Cash and Receipts Management Skill

    • Income Estimation: $37,364 - $49,338
    • Income Estimation: $38,442 - $57,709
  • Customer Complaint Resolution Skill

    • Income Estimation: $41,611 - $53,195
    • Income Estimation: $42,704 - $55,260
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at US11344-AIRGAS Airgas Safety, Inc.

US11344-AIRGAS Airgas Safety, Inc.
Hired Organization Address Germantown, WI Full Time
R10064560 Strategic Accounts Customer Support Specialist (Open) Location: Germantown, WI (LLC Support) - Management How ...
US11344-AIRGAS Airgas Safety, Inc.
Hired Organization Address Germantown, WI Full Time
R10064548 Customer Support Specialist (Open) Location: Germantown, WI (LLC Support) - Management How will you CONTRIBUTE...
US11344-AIRGAS Airgas Safety, Inc.
Hired Organization Address Hamilton, OH Full Time
R10062423 Warehouse Associate I (Open) Location: Hamilton, OH (SAF) - Warehouse How will you CONTRIBUTE and GROW? Do you...
US11344-AIRGAS Airgas Safety, Inc.
Hired Organization Address Germantown, WI Full Time
R10064138 Inside Sales Specialist - Hiring Event (Open) Location: Germantown, WI (LLC Support) - Warehouse How will you ...

Not the job you're looking for? Here are some other Strategic Accounts Central Service Coordinator jobs in the Germantown, WI area that may be a better fit.

Strategic Accounts Sales Support Coordinator

AIRGAS INC AND SUBSIDIARIES, Germantown, WI

Strategic Accounts Sales Support Coordinator

US11345-AIRGAS Airgas USA, LLC, Germantown, WI

AI Assistant is available now!

Feel free to start your new journey!