What are the responsibilities and job description for the Sales Coordinator position at US11345-AIRGAS Airgas USA, LLC?
Location:
Youngstown, OH - Retail shopHow will you CONTRIBUTE and GROW?
The Sales Coordinator is responsible for supporting the sales team and coordinating sales-related activities for the sales areas. The Sales Coordinator plays a critical role in contributing to achieving company sales targets by providing sales administrative support to include submitting quotes, tracking orders and deliveries, entering and updating contracted pricing, providing timely research/resolution to customer issues and requests for information.In particular, you will:
Initiates daily communication with both Account Managers & the Branch Manager regarding quotes, order status, deliveries, back orders and issues pending.
Completes customer follow up on quotes, inquiries, order status (expedite orders), deliveries and issues resolved.
Works with Branch Manager to stock appropriate product levels as requested by Account Managers.
Submits and updates contract pricing, obtain approvals as needed.
Assists accounts receivable with problem invoices, researching and gathering supporting documentation and submitting corrections as required.
Identifies urgent orders and reports to necessary departments.
Participates in sales to potentially new customers and obtaining leads for Account Managers. Educates customers about Airgas’s value proposition, product offerings and new product developments.
Orders and distributes sales and marketing related information.
Accurately completes all sales daily, weekly, monthly paperwork on a timely basis.
Other duties as may be assigned.
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Are you a MATCH?
High School Diploma/GED required.
Associate’s degree preferred
Two years of prior customer service experience.
Prior SAP experience a plus.
Communicates effectively both verbally and in writing; listens effectively and clarifies information as needed; works well with others in a team environment across the organization knowing who to engage to achieve results. Uses candor and sensitivity in their dealings with others.
Exhibits customer focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external.
Demonstrated ability to effectively manage multiple projects and stakeholders as well as a high attention to detail.
Strong demonstrated proficiency in Google suite applications and Microsoft Office (Word, Excel).
Employee is regularly required to stand, walk, and sit; use hands and fingers to handle or feel; reach with hands and arms. Stooping, kneeling, crouching, climbing or reaching may also be required on a regular frequency.
Employee is frequently required to talk and/or hear.
Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
Requires frequent use of a computer and telephone.
Occasionally may be required to move up to 60 pounds or more with the aid of material handling equipment.
While performing the duties of this job, the employee is occasionally exposed to moving office/production machine parts.
Strong organizational and problem-solving skills with the ability to support multiple people within a department while soliciting support from other areas of the organization.
Ability to deal with difficult situations in a diplomatic and professional manner.
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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
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