What are the responsibilities and job description for the Executive Team Leader - General Merchandise and Food Sales position at USA 2 GO Quick store?
Job Overview
The Merchandise Team Leader plays a crucial role in ensuring the smooth operation of the store's merchandise department. This position involves overseeing the team responsible for stock management, customer service, and sales strategies. The ideal candidate will possess strong leadership skills, a passion for retail, and a commitment to delivering an exceptional shopping experience for customers.
Duties
- Lead and manage the merchandise team to ensure effective stock management and product displays.
- Train and orient new employees on store policies, procedures, and customer service standards.
- Collaborate with team members to develop sales strategies that enhance product visibility and drive sales.
- Monitor inventory levels and assist in ordering stock to maintain optimal product availability.
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Conduct regular audits of merchandise displays to ensure compliance with company standards.
- Assist in budgeting processes related to merchandise procurement and management.
- Foster a positive team environment that encourages collaboration, motivation, and high performance.
Skills
- Bilingual proficiency is a plus, enhancing communication with diverse customer bases.
- Proven experience in team management within a retail or grocery store environment.
- Strong understanding of stock management processes and inventory control.
- Ability to sell products effectively while maintaining high levels of customer satisfaction.
- Excellent customer service skills with a focus on building relationships with shoppers.
- Knowledge of budgeting principles as they relate to merchandise operations.
- Experience in store management practices that drive efficiency and productivity.
- Familiarity with employee orientation processes to ensure new hires are well-prepared for their roles.
Job Type: Full-time
Pay: $35,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $35,000 - $75,000
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